Adobe Journey Optimizer

Hi, I've created a transactional journey. AJO is listening an event and then send an email. The email is kind of "Thank you" email so no need of add Unsubscribe button. I've created a Transactional channel surface but facing a warning about missing opt-out button in email body I've tested and published in stage the journey and it's working fine, the email goes to normal inbox and not to SPAM. But, why if I'm using a transactional channel surface AJO warn that? I'm afraid of affect my email reputation. Maybe I'm missing some steps please if you can guide me to send transactional emails without Unsubscribe button and face no warning would be great. Thanks.

Hi,   I created a journey and included a custom action (which should call an API and get a response). When i am running my journey my custom action always goes in timeout step and ends the journey. However when i hit the same API via postman i get result immediately.   This is what i see in test mode    Is there a way to debug it? Can i somehow see what call is being made by custom action ?  Maybe the system which i am calling needs to whitelist AJO IP range?   Any inputs will be appreciated.   Thanks, Arpan  

Hi there,Is there any API available to trigger a journey in Ajo or create and trigger journey by APIs. if yes please provide docs or references .

Hi there, We have a batch segment that updates once a day, say 1500 customers and the intention is to send these customers a SMS. One of the requirements is to stagger this list and send say, send SMS to 300 customers every x hours, instead of sending 1500 all at once.  Is this possible to implement in a journey/campaign? Thanks!

We are implementing AJO solution to include the header unsubscribe link , looking for best options to link the unsubscribe interaction data to profile and extract that report for internal reporting

Hi there, Our organization is still using Adobe Analytics and have not moved over to CJA yet. We have set up the AEP mobile SDK and can send push notifications from AJO. We would like to send push notification metrics such as Delivered, Sent, failed etc over to Adobe Analytics to be used. We tried creating a datastream within AEP, defined the event schema with our web/app event schema, and tested with a mapping field with the following rule: "iif (_experience.customerJourneyManagement.messageDeliveryfeedback.feedbackStatus == "sent", 1, 0)" mapping to an event metric in Adobe Analytics. But no luck, can someone advise how can we accomplish this? Thanks.

Hello,I was wondering if it's possible when creating an offer on AJO to assign values from the customer profile to the offer attributes.  

Hi Journey Optimizer Community, We are out with the 6th edition of the Adobe Journey Optimizer Community Lens! Adobe Journey Optimizer Community Lens is your community newsletter that highlights the latest updates from the Adobe Journey Optimizer Community in one place. In this edition, we are sharing highlights from January to February 2024, including, Journey Optimizer product releases, Summit 2024 sessions list, recordings from webinars and live sessions, best practices from Adobe Community Advisors, the most viewed Adobe Journey Optimizer content on Experience League, and a lot more!   Adobe Journey Optimizer Community Lens 🚀🚀LATEST RELEASES🚀🚀 Learn about all the new capabilities, upgrades, improvements, and fixes that were included in the latest release for Adobe Journey Optimizer: Adobe Journey Optimizer Releases: [Release Update] Adobe Journey Optimizer January & February 2024 Release   🗓️️EVENTS AND OPPORTUNITIES&#

Hello, I would like to display an offer only for example, only each Monday and not the other days but in the offer, I have linked a rules.So in my rules, I have only attributes with data such as data of the customer but not data of the day ?How can I proceed to put for example, days of the week : only Monday to show the offer.I can only drag and drop data from the customer, there is a way to add some extra code and put some code like currentDayOfWeek() = 1, where can I put this code ? Because I can only put drag and drop things... 

Hi Team, I have created two audiences one with Event and other with Profile Attribute both have Stream Ingestion selected. Same record with Email is satisfying both the Audience criteria however I am just seeing the record populating in Event Attribute and not in Profile attribute. Following is the screenshot for reference. Audience created with Profile Attribute: Audience Created with Event Attribute:   

Hi, I am trying to export all the audience data attributes such as first name, last name, email id (5 profiles are present in the audience) through a single custom action, so that the response of the custom action comes as a set of 5 profiles with their attribute values. Can anyone please help me with how to go ahead for this to be achieved? Thanks in Advance! 

Hi, I've created 4 Web offers with different priorities: Ad Offer CXW134asd || Ad CXW133asd Target || Ad Offer CXW132asd Campaign || Ad Offer CXW135asd Each offer will show a different image and each offer have a different Decision Rule. For example "Ad CXW133asd Target" offer will contain a rule where profile attribute "is interested in" = "Ad CXW133asd Target" Then I've created a collection called "AD" And finally the Decision.  But the simulation is not working (showing Fallback to a person who fits a Decision Rule). Is it ok how I added the collection to the Decision?I also tried with this Decision but not working (showing Fallback to a person who fits a Decision Rule)Thanks

Please suggest if Send Time Optimization comes as add on service? I'm unable to see in email tracking option. Please suggest how we can enable it.  

Hi I'm creating a landing page for unsubscribe and what it shou;d do:When opening the landing page, the checkbox for the option 'unsubscribe' should be automatically checked so that the user does not have to do this anymore. I'm trying to get this result with a script, but it's not working. Script:<script>window.addEventListener('lpRuntimeReady',function(e){init(e.detail)}function init(lpRuntime){window.getElementByTagName('acr-form-checkbox-4').checked = true;})</script> I'm adding this at the top of my landing page with an html content. Can someone help me and let me know what I'm doing wrong? Thank you!KrLara

Hi Can we use the IF ELSEIF  ELSE condition in AJO fragments if yes this below code is showing some error or there is any other way we can do it let me know it in steps or some small example of the code Thanks "{% let  PlanCode = profile._qwe.email9 %}  {% if (PlanCode = zxc@gmail.com) %} <!DOCTYPE html><html> <head><title>Welcome To GFG</title></head> <body><h2>GeeksforGeeks</h2><p>This is the zxc  <img> tag.</p><img src="https://media.geeksforgeeks.org/wp-content/uploads/20210915115837/gfg3-300x300.png"alt="GFG image" /></body></html>{% elseif (PlanCode = abc@gmail.com) %}<!DOCTYPE html><html> <head><title>Welcome To GFG</title></head> <body><h2>GeeksforGeeks</h2><p>This is abc <img> tag.</p><img src="https://media.geeksforgeeks.org/wp-content/uploads/2

Hi Journey Optimizer Community Members,   The Adobe Digital Experience Credential Program is looking for beta testers for a new Adobe Journey Optimizer Business Practitioner Professional training course. We would love your feedback.    It’s easy to volunteer! Simply log in to our online Credentialing Learning Center with your Adobe ID and click on Start: Log in here to start the course   We’d like you to try and complete the course by March 1, 2024. This course is designed to help you: Craft impactful customer journeys: Discover strategies that deeply resonate with your audience by delivering personalized and timely interactions with your customers to increase engagement, conversions, and loyalty. Develop a seamless omni-channel customer experience: Learn how to integrate tech tools and connect brand channels to design journeys from a single platform for an optimal customer experience. Leverage contextualized data to deliver personalized messages and off

Hi everyone, I have the question of the title, What number of push sent per second? It's possible to get that information? Regards,Diego P.

Hello, I am experiencing some issues while using Adobe Journey Optimizer and would like to ask for assistance. In the profile tab, I can find the user id 'xxx' under the namespace 'personID'. Although the estimates for the audience 'A Team' show 0, I think the user 'xxx' belongs to the audience group 'A Team'(as the user receives emails correctly when the journey is published). However, when I duplicate this journey and run it in testing mode, I am unable to trigger the test journey correctly using the same personID 'xxx'.  Thanks!

Hi , I am having some troubles understanding composition in AJO. I have a audience with some profiles as its member. If i now want to enrich this audience with some more info like product details , i have to create a composition with enrichment in the workflow. My question is when will this enrichment happen, will it happen everytime new profiles enter or exits the audience?Is there a way to schedule this? @satheeskannak @anuhya-y @akshaaga  Thanks,Arpan Garg

Hi Team, We are trying to check if a profile is eligible for an offer in the custom action editor; if it is, get the offer details in the custom action. Any suggestions on how this can be achieved? Thanks,Koti.  

I want to use the Restful API to update a certain attribute of a profile (such as gender), or use the API to trigger events during the journey.But I'm not sure if AJO or AEP supports it.If possible, could you please provide a document or sample? Thank you~

Hi all, Looking for some clairty around full delegation of subdomains and DMARC records: Does AJO have a DMARC reporting tool that you can send RUA and RUF reports to? If we make changes to our root domain DMARC record, will the sub-domain records in AJO be updated automatically or will the platform owner need to update these records manually to stay in line with any changes at the root level?

Dear community Advisers, I am facing some issue while rendering the Email template in the AJO.Everything is fine except one white line coming in between two fragments in the template. This is not in all devices only few devices. Mostly window devicesOL Office 365 (Win 10)Outlook 2019 (Win 10)Office 365 Dark (Win 10)Outlook 2021 (Win 10)Outlook 2021 Dark (Win 10)  Is there any code or else any other way solve the issue. it would be great help to me if the problem is resolved.  RegardsSatya  

I have created a fragment. The right side should be image and the left side should be text, but in the mobile version, the image should come first, and the text should come next, not like the default behavior of the fragment. It would be great for me if you guys solved the issue.   Mobile version should be like above but it is coming like below.   RegardsSatya

We are receiving error messages in the Email Feedback and Tracking datasets and need to notify the Canvas Developers which journeys are receiving the errors. The Email Feedback and Tracking datasets contain the Journey Version ID. We need a way to make a call to Adobe to return the name of the journey using the Journey Version ID.