Filter engagements from a specific email in Adobe journey Optimizer | Community
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Karen_Ferruccio
April 16, 2024
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Filter engagements from a specific email in Adobe journey Optimizer

  • April 16, 2024
  • 1 reply
  • 523 views

Hi, team!

I'm having my first full experience with Adobe Journey Optimizer and a question occurred to me: how can we filter the people who opened/click in a specific email in AJO? I want to retarget these people in the future on another journey.

What is the correct procedure: create an audience and filter these people? If so, what would be the rules?

 

Thanks!

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Best answer by SatheeskannaK

@karen_ferruccio, Take a look at this thread about this request. You can create an audience using the rules mentioned in the post and exclude them in the journey.

1 reply

SatheeskannaK
Community Advisor
SatheeskannaKCommunity AdvisorAccepted solution
Community Advisor
April 16, 2024

@karen_ferruccio, Take a look at this thread about this request. You can create an audience using the rules mentioned in the post and exclude them in the journey.

Thanks, Sathees
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