Adobe Journey Optimizer

Hello,  In my journey where a profile enters via an Event and is sent a Welcome email. Then, after a 30 day wait, I'm required to check to see if the profile has logged in to the app. If they haven't logged in since the initial Welcome, then they are sent a Re-engage.  It would be nice for AJO to have the same feature as ACC where I can send the profiles out the email into a wait statement and then a decision activity where if they have responded in the past 30 days, they go into a loop so they can be checked again the next day.  This can't be done in AJO - so wondering what's the best strategy to handle this?  

Hi , I am just wondering if its possible to convert json offers to html via rendering it via email channel. The reason why i want to do that is because its easy for the source system to generate json offers and send it to AJO. However before sending these offers via email we have to convert it to html for displaying on email.@satheeskannak   

Hello all,  I am trying to configure an AJO cart abandonment journey with a personalized email as shown in this link.  I am not sure on the type of event that is being used for this for the configuration of this use case in the tutorial. I tried using a unitary system generated event, however, it doesn't seem to trigger the journey when I add a product to the cart and do not checkout.  Any help or guidance is appreciated.  Thanks

My question relates to the mirror page link of a sent email. We would like to save the individual mirror page link in our CRM so that our service agents can see the email that the customer has received 1 to 1, but it is currently unclear to us where this individual URL is saved. Can anyone help here?

Hi Ajo Community I followed this https://experienceleague.adobe.com/en/docs/journey-optimizer/using/content-management/ai-assistant/gs-generativehaving Admin rights to enable features at my Org Instancehowever the option to generate content using AI assistant is not being displayed on my email designer What should I do ? 

How to set up Offers in AJO in that way that AJO would self learn for which audiences and for which specific profiles which specific offers convert the best?  

Is it possible to get AJO offers to POS? Is required to leverage Decisioning API? https://experienceleague.adobe.com/en/docs/journey-optimizer/using/decisioning/offer-decisioning/api-reference/offer-delivery-api/decisioning-api

Hi, I am new to Adobe, have few doubts and queries related to schemas, datastream, websdk integration, Tags, XDM object mapping, AJO, Offers, Decision Management. When selecting Mapping schema in datastream, we can only select schema created with "XDM ExperienceEvent" class not the "XDM Individual Profile" class In Journey and offers decision doc, they mentioned we can trigger offers and journey only to schema created with "XDM Individual Profile" schema class. But if we create datastream with mapping schema as "XDM ExperienceEvent" one, then during Tags - data elements creation - for XDM object type fields mapping, we only get schema fields for event schema but not profile schema. I also selected profile dataset (created only for profile fields), for AEP service in datastream. Am not sure whats the use of selecting profile dataset in datastream AEP service, when fields related to that are not displayed in Tags -XDM object mapping. Am v

Let's say I have a code like this as part of my visual fragment made to be configurable by user via inline variable fragment_design: {{#inline "fragment_design" name="design type"}}fragment-regular{{/inline}} {% let fragment_color = "" %} {%#if contains(fragment_design,"fragment-regular")%} {% let fragment_color = "#000000" %} {%else%} {% let fragment_color = "#666666" %} {%/if%} <div class="{{{fragment_design}}}" style="color:{{{fragment_color}}};"></div> I'm using contains instead of equals here because of a problem with line breaks around variable. This code works mostly fine inside an e-mail template visual editor. I still get these strange line breaks but fragment_design variable's value is actually there and correct fragment_color variable is also being displayed in the output code: <div class=" fragment-regular " style="color:#000000;"></div> Problems start when I break inheritance of a fragment. While tryin

Can any one guide me on how create a webhook URL to listen to inbound events in AJO ?The use case is hereI have a image in AEM. I would like to listen to Asset publication event in AEM on AJO and start a Journey to send an email. Therefore i tried to create an event on Adobe IO console to listen to AEM asset publish which has to be connected to the listener (Inbound event) on AJO. I am not sure how to generate this URL on AJO which can listen to this event and start a journey accordingly. Any help on this would be extremely helpful. 

Hi team, I’m encountering the following error after editing a live fragment:**"Fragment backward compatibility failure! The new attributes - [journey.technicalProperties.currentNodeId, person.name.firstName] are not a subset of the previous attributes - [journey.technicalProperties.currentNodeId]."**From my understanding, it seems that adding new personalization elements is causing this error. Is that correct? If so, how can I resolve this issue without deleting or duplicating existing attributes?

Hi @members,Wondering if there is an Wait - custom expression or easy way to set up journey in AJO that will send email only on the weekdays.Came across a few thread here but still not clear.Appreciate if someone can point me in the right direction. Kind regards,Vidhi  

HI Community, Is there any way, we can use real customer data to test end to end campaigns/journeys in AJO. Currently we are using test profiles but for the communications having too many personalized columns we have to update the data for those columns in test profiles.  Thanks,Akram

I am receiving this error when submitting email channel surface configuration for marketing emails. But, I am unfamiliar with it. Has anyone had this error and understands what needs to be fixed to get their email configuration approved? "Maximum runs 3 for the workflow step CBOneClickUrlGenerationStep are reached. (CJMRT - 110001-500)" Subdomains were delegated and IP pools were assigned. I am wondering if it is something to do with the reply-to or error mailboxes but those had been set up. Thanks for your help! 

I streamed to AEP custom event like that:When this event will be visible in configuration in order to create event based journey based on that?Unfortunately it's not visible yet (it was like 2 hours ago). 

Hi Adobe Community, With the recent updates to AJO, which now includes web-based and code-based channels, I am evaluating whether to use Adobe Target or AJO for personalization efforts on web platform.Given these new capabilities in AJO, I am curious about the key differences in functionality, flexibility, and scalability between AJO and Adobe Target for web personalization. - Which tool is more effective for real-time personalization at scale?- Are there unique strengths in Target that AJO doesn't cover (or vice versa)?- Any advice on the technical considerations for implementing AJO vs. Target in a web context? Any insights or recommendations would be greatly appreciated!Thank you!

Hi Team, How can we track and report the percentage of emails that land in the Primary inbox vs the Promotions tab for Gmail users, particularly for key mailings like monthly statements and consumer newsletters?@mohan_dugganab  @satheeskannak @anuhya-y @davidkangni @pradeep_kumar_srivastav 

Hi, Offer decisioning is enabled at the "datastream" , but while validating the setup, it says "offer decisioning is not enabled", can someone please let me know what else am missing, the adobe documents are confusing many docs, soo much information, please guide me.  

Does this new features regarding creation of email, push, sms templates works in other languages like: german or polish etc?

Hello Does AJO allow to assign default value in the attribute used as a flag. If so, How long it takes to reflect into the system. We tried using below option present in the schema, but default value is not getting assigned to the attribute when we create a new profile. Regards,Abhishek 

Hi Team,How can we customize the Seed List by Campaign or Journey? For example: I want to send 10 seed lists to the ABC journey email's, and then send 20 seed lists to the XYZ journey email's, all using the same email surface. I see that the seed list can only be configured at the channel surface level, not at the Campaign, Journey, or Email level. Are there any other options to achieve this?

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I am noticing in the new AJO Reporting UI that I cannot see the individual emails in the report only the total performance for the campaign.  So comparing the performance of emails is not possible in the case of an A/B Test.   Also I noticed a very big different in the number appearing in the opens and unique open.  So much so, that I have stopped using it and returned to the standard.  Which is the better and more reliable interface?

I am working on a project for a bank. And they have their decisioning engine which decides when to send specific notifications to the customer. Some notifications would marketing, some would about transactions and some about updates. Which AJO feature would you use, event based journeys or api triggered campaigns to send different types of notifications?

Hi All,I have a use case, where I need to migrate ACC Campaigns to AJO Journeys. What's Adobe's recommendation and best practices on this? I understand the differences and the way both the products work and AJO is not a 1-0-1 replacement of ACC. However, I would like to ingest data which is used in ACC Campaigns into AEP and use it in my AJO Journeys. Note, am NOT using AEP for CDP. For CDP, I already have other product. Questions:- Is there a way to segregate Campaign run data coming from underlying systems for each Campaign run as it happens in ACC?- Load data into datasets based on a schema > We cannot create audience from datasets in AJO.- Load audience from Feed file > But this audience cannot be used in Journeys. Only Audiences created by Segmentation Service (and not Manual Upload) are available in Journeys selection/filter page.- Adobe's recommendation and best practices on this use case. Thanks!