Adobe Campaign

Hello Everyone,In Adobe Campaign Classic, I am writing a custom typology JavaScript rule that needs to evaluate recipients using campaign‑level or workflow‑level information.While testing, I observed the following behavior in typology JavaScript execution:vars is not defined instance.vars is not defined Workflow transition variables are not accessible Campaign / operation attributes cannot be accessed via Control Typology JavaScript  Is there any supported way in Adobe Campaign Classic to access campaign‑level or workflow‑level data directly inside a control typology JavaScript rule?Or is Control typology JavaScript intentionally isolated from workflow and campaign context by design? Thanks!!!Pradyumn  ​@ManviSharma ​@giuseppebaglio ​@AmitVishwakarma ​@arpan-garg ​@muskaanchandwani 

Hi! I created a query audience in an effort to test out the EXCEPT logical operator. I never have issues with adding or changing the AND or OR operators. However, when I add the EXCEPT, I can’t seem to figure out how to undo it and change it to a different operator again. Would love if someone could share how to switch it back, if at all possible. Thanks! 

Hey Team,We are actually working on the event registration web app and when ever the event form is submittedthose registration details are as a mail is going to x@gmail.com Now we would like to change in to y@gmail.com which means all the registartion details should point to y@gmail.com mail inbox.Could anyone please guide us where we supposed to change everything Or if i should create a ticket which access i should  have Looking forward for the inputs

Hi community, Within a workflow, we have calculated a field, segment_code. When the target audience arrives to the delivery, we want those with a value of T1 to be sent immediately and the rest to be sent 24 hours later. We don't want to create two deliveries; we want everything to be done within the same one. Is there a way to do this? Thanks

Hello, In my Adobe campaign Classic v7 client console shows only Campaigns Profiles & targets, reports in Home tab...But...The client console must have Campaign, Profiles and Targets,Social Networks, Monitoring and reports tabs in Home page of ACC v7 as shown below:Adobe campaign classic V7 client console with Campaign, Profiles and targets, Social Networks, Reports.why there is this difference in showing the options in my client console Home tab ? ,,,does it require any access permission need to be set upped/any licensed version been given while installing the client console?

 Dear Adobe Campaign Community,Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with Adobe Campaign.That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for February 2026, designed to help you resolve common challenges swiftly and effectively.Our Top KCS Articles are your shortcut to:Quickly identifying and resolving recurring issues. Accessing expert insights and best practices for Adobe Campaign. Streamlining your troubleshooting process for maximum productivity. Empowering yourself with the knowledge to tackle any campaign-related problem head-on.Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?Let us help you save time so you can focus on what truly matters – creating exceptional campaigns with Adobe Campaign.Start supercharging your problem-solving skills today by exploring our Top KCS Articles! Take

while opening the recipient's folder, - Shows one or more graphical components has failed to display  restarted the console but also shows the same error. 

When I send A/B subject line test proofs to a client, only one subject line gets sent. I send the proofs to a list of email recipients. What could I be doing wrong?

Hi All, I need a some help on reading the below rtevent expressions and put it in table format using while  loop or for loop,<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:urn="urn:nms:rtEvent"> <soapenv:Header/> <soapenv:Body>  <urn:PushEvent>   <urn:sessiontoken>?</urn:sessiontoken>   <urn:domEvent>    <rtEventtype="Welcome_N" email="veera@gmail.com" wishedChannel="email">    <ctx><schedulePaymentData><schedule>        <schedulePaymentDate> 03/03/2026 </schedulePaymentDate>         <schedulePaymentAmount> 599.34 </schedulePaymentAmount></schedule><schedule>        <schedulePaymentDate> 03/04/2026 </schedulePaymentDate>         <schedulePaymentAmount> 499.34 </schedulePaymentAmount></schedule><schedule>        <schedulePaymentDate> 03/05/2026 </schedulePaymentDate>         <schedulePaymentAmount>

How to find out which attributes are being used from List in the live workflows. Eg : if a list have 100 attributes in the list, then how many are being used in live workflows and need to remove the unused from the list.  

Hi,I try to configure the manual publication script in the deployment wizard: then I want to use this option to upload images within deliveries. However, it gives me the error: (-53) when I try to upload images.My assumption is the path for the publication script I provided is incorrect, but I cannot find any documentation that provides the explanation when the script should be put.As for the script - connector.sh - it moves files to external storage and works fine outside ACC.Can you give me a hint what should I do to make it working?

Hello Team,I have noticed that my Community Level, submitted ideas, and resolved questions do not appear to be fully migrated to the new platform. Some of my previous contributions seem to be missing.Could you please review my profile and help verify whether the migration is complete?Thank you for your support.Regards,Giriprasath B 

Context / EnvironmentProduct: Adobe Campaign (Hosted) Area: Offers / Offer Spaces / Propositions used within complex workflows Implementation: Custom logic around offers and offer spaces, used as a central decision point inside multi‑segmentation workflowsWhat happenedAn offer  was deleted instead of being deactivated. Since that deletion: New offer spaces and new offers mapped to these spaces no longer return propositions in workflows. The enrichment step remains empty when using these new configurations. Existing/older configurations seem unaffected (symptom primarily on new objects & mappings).Why this mattersOur workflows are fairly advanced: Multiple segmentations on the target population Eligibility rules + business logic An offer space is used as a central decision point (takes segmentation outputs → applies rules/eligibility → returns propositions → injected into delivery) Support/Engineering believes the deletion likely broke internal relationships within our customiz

Hello, Do anyone know if the workflow “cleanup” is the one removing registries in appSubscriptionRcp table (Removing the ones that have been quarantined, i mean)?And if it is, how do I stop it from removing one recipient-related registries? (Or how do i stop one recipient of getting into quarantine) Thank you in advance!  

Hello, I’ve multiple custom broadLog schemas in my adobe campaign instance. Do you guys know any easy way to check all of them (So I know how many delivieres (Emails, push, sms...) were sent?)  Thank you in advance!

Hello All!  I'm working on a project to place content into our email using java script and content blocks. I created the content block with the script and place the <script> in the head of my email. When I test it with both the "send test" and actual sending of the email to myself the email is blank. The content block loads in the deployment screen. It does not load in the preview screen when you are in the editor.Can some one help? I might be setting up the content block wrong.

Dear Adobe Campaign Community,Happy New Year 2026!Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with Adobe Campaign.That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for January 2026, designed to help you resolve common challenges swiftly and effectively.Our Top KCS Articles are your shortcut to:Quickly identifying and resolving recurring issues. Accessing expert insights and best practices for Adobe Campaign. Streamlining your troubleshooting process for maximum productivity. Empowering yourself with the knowledge to tackle any campaign-related problem head-on.Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?Let us help you save time so you can focus on what truly matters – creating exceptional campaigns with Adobe Campaign.Start supercharging your problem-solving skills today by exploring our Top

Hello!I've recently taken this old "AC Tips and Tricks" article that I came across and used it to create a public GitHub repository that contains code and documentation for creating custom workflow activities in Adobe Campaign Classic.I thought I'd share it here, just in case it's of interest to anyone who is looking to extend their platform implementation in this way:https://github.com/mroshaw/acc-custom-activityI'd be very interested to hear your thoughts and feedback!

Hi, I would like to know the possibility of getting instance details within a schema similar to $(login). Idea is to add a default value in an attribute automatically based on instance value on inserting new records in a schema.I am keen to get a solution other than functions or storeprocedures that can be used within a schema Thanks 

I have a email delivery that is showing as sent in logs for an email address, I also checked in profile and see a sent event for that DM associated with that same email.when I checked delivery summary report and use the correct date filter, it shows the sent count as zero. can someone please help.

I have been testing out conditional content within our transactional message in V8 however I can't seem to get it to work when there is a 'Null' condition present. The piece of Javascript I am using is: <% if (ctx.@Variable_Name != '') { %>show HTML content<% } else { %>show other HTML content<% } %> When I use <% if (ctx.@Variable_Name != 'variable name') { %>show HTML content<% } else { %>show other HTML content<% } %>  it seems to work fine however when I change it to a blank input it fails again. What am I doing incorrectly in the transactional message HTML editor compared to the normal delivery HTML editor as the same piece of code works there (obviously changing the variable name to be targetData rather than ctx)

Hi there,We have extended trackingUrl schema to add a new attribute which will hold a value against URLs in the email along with label. Schema changes are published. Now I need this new field to show up like Label field when I open the tracking & images window from delivery template. Which input form need to be updated? I'm on adobe campaign classic v8. Thanks in advance!