Adobe Campaign

Hello! We've seen this raised a few times here, but never with a resolution. So I'm going to try again!As we're a "hosted service", we have no front-end access to our Message Center instances. We have two instances, RT1 and RT2, load-balanced under RT-LB. I'm trying to update the quarantine status of a given email address on both RT1 and RT2, and I'm using this code:// RT instance connection details var remoteInstanceUrl = 'https://<rt_instance_host>.campaign.adobe.com'; var authHeaderName = "Authorization"; var authToken = "<auth_token_from_IMS>"; var authHeaderValue = "Bearer " + authToken; // Create HttpSoapConnection and inject auth bearer token into the header var rtConnection = new HttpSoapConnection(remoteInstanceUrl + '/nl/jsp/soaprouter.jsp', 'utf-8', 0); rtConnection.setHeader(authHeaderName, authHeaderValue); // Create session write proxy service, based on xtk:session.Write WSDL definition var sessionSoapSrv = new SoapService(rtConnection, 'xtk:session'); sess

Hi, We need to fetch the personalized subject line for Message Center broad Logs nms:broadLogEventHisto. Currently its is stored in the field [delivery/mailParamters/subject]. But it is storing as Hi <%=rtEvent.ctx.firstname%>, where as the expected value is "Hi Lakshmi".Could any one please let me know the better approach to use activities instead of Javascript, since JS is taking so long time when tried.  

Is there a way to set up some delivery urls what will track a click, but not open a web page?We would like to include some type of "rate my experience" element into some of our service emails, probably with an image of 1 to 5 stars. The complication is that management doesn't want it to direct anywhere and be handled completely in the email. I guess it would be 5 links (one for each star) embedded in each image.My searching isn't showing any out of the box solution. But I wondered if anyone has found a way to accomplish this.Cheers

Hi Community, I need to retrieve all email addresses from the past year that did not open Or Click any emails across all campaigns. The output should include:Deployment Date | Delivery Label | Email AddressCould you please guide me through the step-by-step process to achieve this?   

Is it possible to sync an AEM email template for a transactional message in Message Center? I don't see documentation one way or another. This would be for a real-time event triggered campaign.

before disable action from the ACS UI for a user, I want to make sure that there are no workflows created by that user in the account/application.how can I check that, is there anything else I need to validate before deactivating the user account from the ACS UI?

Hey Everyone!  I had a similar request a while back but for phone numbers. I think the code would be the same but would need to replace the field it's reading to determine the which unsub link it needs to direct to.Looking for help to know what I need to use or if there is a better way. Also, this is going to be in a fragment we use for our footers.Current code:<% var phoneNumber="1-800-xxx-xxxx"; if(context.delivery.label.toLowerCase().indexOf("password") >= 0){ phoneNumber = "1-800-xxx-xxxx"; } if(context.delivery.label.toLowerCase().indexOf("paperless confirmation") >= 0){ phoneNumber = "1-800-xxx-xxxx"; } document.write(phoneNumber); %>

Hi, I queried an audience group who have received a previous email from us and would like to split this further into 8 segments based on subscribers actions. In each segmentation, I used tracking logs for email clicks, labels of buttons from the previous email and delivery label of the previous email. The workflow was fine and it got stuck/long run time at the segmentation node, node is green and not red. 1 of the segments was derived and it hang there. The audience group is slightly more than 300k. Does anyone know where went wrong? For advise please. Thank you.

Hi, I have created one simple workflow in which first activity is JS Code - here, I am trying to store value in instance variable. I have logged this and it is showing under journal. Second acitivity is query in which I am fetching test account and this is working. Third activity is the recurring delivery. I am trying to show instance variable in this delivery. I have added "script" in this delivery and I have also added "variable" under properties. However, emails are not being sent at all. I have followed step as per URL - https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-classic/tuesday-tech-bytes-adobe-campaign-classic/m-p/627479/highlight/true#M2588 @parthasarathy - can you please help? JS Code 1. instance.vars.temp = functioname('parameters');2. logInfo(instance.vars.temp); Query 1. Temp player ID Delivery HTML:Data is <%= variables.temp %> Script:delivery.variables._var[0].stringValue=

Hi everyone,I have a lot of workflows in Adobe Campaign where I need to update and replace a specific attribute with another attribute.I was wondering if it's possible to use JavaScript to directly update the XML and perform a replace operation. For example, I want to locate [agreementLink/XYZ/@123] in the xml-code and replace it with [agreementLink/ABC/@456] in every row I can find it.I believe it should be technically possible, has anyone successfully done something similar? Any advice or examples would be greatly appreciated!Thanks in advance!

Hi,I'm looking for a way to successfully update the contact date for already scheduled delivery. The delivery is scheduled via Scheduling > Schedule delivery (automatic execution when the scheduled date is reached), the workflow with it is executed and the delivery is prepared and has status "Start pending".What I tried is to update the contact date from js:var deliveryId = 123; var updatedTime = "2025-10-27T09:00:00.000Z"; var del = nms.delivery.load(deliveryId); del.scheduling.contactDate = new Date(updatedTime); del.save();The script successfully updates the contact date, but the delivery is sent at original time not updated one. I think that there is some interim schema which also needs to be updated.Any clues how it can be done? The setup should work in v8.

Hi All , Is there any way to find list or details of all workflow which have update activity used anywhere across all workflow on instance. Thanks

Why it is called Adobe Campaign Classic v7 & Campaign v8 is version 8 is different, or does it mean as Adobe campaign classic version 8 ?  

I'm finding some bugs in split activty. First one, even when it says exclusion, it is not. I've to recheck it.  But later, it feels like the schema isn't really added. When I come back to the split, if I press Previous, it shows me another shcema (The database one) And if i execute, it gives an error of missmatching schemas (X schema to  '', empty).  Anyone knows why is this happening? Thank you in advance!

Hello, Could someone tell me what happens when a sequence ID reaches its maximum value and that sequence is not cyclic?What can be done when this happens? Best regards,

Hi Team,I'd like to know how we can have details below (only for scheduled workflows):Workflow start date - Can we consider Last Processing time from xtk:workflow schema [As we don't have any direct attribute for the same]Workflow end date - Can we consider the 'last modified date'.A workflow execution time. 

Hi fellow Adobe Campaign users, hoping someone has found an answer to my query and can help as I'm stuck! We have a live webApp survey that various anonymous users of our organisation log information into. This information includes customer details of customers they have spoken to. Sometimes they get errors, but they don't tend to log these at the time. As a result, we frequently need to check through the monitoring tab log journal for web@default to report that forms have been rejected due to invalid email etc. We'd like to be able to be able to share a subset of these errors (those that contain "[nms:webApp Error]" as their opening log), along with the time, date and detailed error message with select non-technical users. Is there a way to set up a report/log that we can share just this subset of log information with users with read only access permissions?

Hi,I am working with Adobe Campaign Classic and need to share a preview link of a delivery (email) that shows the full content, including all conditional logic (IF statements, segmentations, targetData fields), without personalizing it for a specific recipient.Currently, the preview links I generate (e.g. /buildPreview?deliveryId=...&recipientId=...) require a recipientId and only show the version for that specific recipient. However, many of our deliveries use targetData and fields calculated in the workflow, so the preview does not work properly if I use a random recipient from the database – the necessary data is missing or the logic does not display correctly.Is there a way to generate a preview link (URL) for a delivery that:Does not require a recipientId (or uses a "generic" context)Shows all conditional logic and personalization blocks as they would be rendered for all segmentsCan be shared with stakeholders, so they can see the full email design and logic, not jus

Which one to use when I would like to send audiences to V8?What are the differences? Which one for streaming and which one for batch? 

Hi community,I’m working with Adobe Campaign Standard (ACS) and need to access, through the REST API, the full definition of standard resources (e.g., Profile, Subscription, Service), including data types, lengths, keys, and relationships.Is there any endpoint or method to retrieve this information directly from the API?It only works with the endpoint:https://mc.adobe.io/developeando/campaign/profileAndServicesExtFor other resources, it returns 404 Not Found.Thanks for any guidance or references!

Hello Friends, I am not be able to resolve the difference between data that has been retrieve from Adobe and Cogs2.0. Is there any tools that can determine those differences CSVs.

Is there anyway to use session write collection on a v8 tmp table? I need to construct some data and then update fields on a tmp table, but doing it using a sqlexec and for each loop just takes a long time. I was thinking if I could just somehow to a session write collection and make a single update rather than 1000.

Hi there, I'm trying to upload a file into a SFTP location through File transfer activity in ACC and I'm keep getting "Failed initialization" error in File transfer activity (attached snapshot). I tried with all action - upload, download, file listing but every time I get the same error. External account is created with account name and password and enabled for SFTP. What could be the issue? How can I confirm if external account still has the access to the SFTP?  Thanks in advance. 

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Hi team, I have set up a daily trigger workflow that is intended to run only once per day. However, due to occasional manual errors, it sometimes runs twice. To prevent this, I want to implement a check that, before executing the delivery a second time, splits the transactions and notifies the user. Delivery type : Action delivery (star delivery)Delivery : New, create from aTemplate