Top KCS Articles for March 2026, Curated For Your Campaign Troubleshooting Pleasure!

Dear Adobe Campaign Community,

Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with Adobe Campaign.

That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for March 2026, designed to help you resolve common challenges swiftly and effectively.

Our Top KCS Articles are your shortcut to:

• Quickly identifying and resolving recurring issues.
• Accessing expert insights and best practices for Adobe Campaign.
• Streamlining your troubleshooting process for maximum productivity.
• Empowering yourself with the knowledge to tackle any campaign-related problem head-on.

Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?

Let us help you save time so you can focus on what truly matters – creating exceptional campaigns with Adobe Campaign.

Start supercharging your problem-solving skills today by exploring our Top KCS Articles! 

Take a look:

1. Email truncation with "&" when tracking is enabled in Adobe Campaign Standard — Learn about the solutions to the issue when tracking is enabled in Adobe Campaign Standard and the tracked URL is truncated at the first “&” character so everything after it’s dropped and the link breaks.
2. Blacklist a member in Adobe Campaign Classic — Learn about the solutions to the issue when you need to blacklist a specific profile from becoming a member in Adobe Campaign Classic.
3. unknown field error by Update data activity — Learn about the solutions to the issue when the Update data activity in Adobe Campaign Classic v8 throws an unknown field error because the activity is configured to update a field that doesn’t exist in the target schema.
4. In-app messages not displayed — Learn about the solutions to the issue when in-app messages are not displayed even though they’re configured correctly (and, in the description, not displayed even when they’re sent successfully).
5. Broadlog ID not sent to Adobe Analytics via Campaign Managed Cloud integration — Learn about the solutions to the issue when Adobe Campaign Managed Cloud doesn’t send Broadlog IDs to Adobe Analytics when using the standard workflow webAnalyticsSendMetrics and Broadlog ID doesn’t appear in Adobe Analytics reports.
6. Operating system and device version data missing in tracking logs Adobe Campaign Managed Cloud — Learn about the solutions to the issue when Adobe Campaign Managed Cloud tracking logs show device and operating system family only, and the product doesn’t include fields for operating system version or device model or version.
7. Add language button missing in Campaign Web UI email builder — Learn about the solutions to the issue when the Add language button is missing in the Adobe Campaign v8 Web UI email builder when editing an email delivery.
8. Delivery limit for language variants in Adobe Campaign v8 — Learn about the solutions to the issue when a delivery is configured with more than 40 language variants in Adobe Campaign v8, which isn’t supported.
9. Clicking on the approval link in the email shows an error — Learn about the solutions to the issue when clicking the approval link in the email shows a technical error and the SQL statement for the workflow couldn’t be executed.
10. Campaign Standard: A/B Testing deliveries still pending while the winner is selected — Learn about the solutions to the issue when A/B testing is concluded before all the variants are delivered to recipients.

Happy Troubleshooting!