Adobe Analytics

  Introduction Adobe Customer Journey Analytics (CJA) product administrators are crucial in helping organizations unlock the full potential of their Adobe Experience Platform (AEP) datasets. These skilled practitioners configure and fine-tune the CJA solution, ensuring it delivers precise, timely, and actionable insights for data-driven decision-making. Their expertise encompasses a broad spectrum of skills, blending technical prowess with strategic business acumen. It's worth noting that comprehensive access to Connections— the foundation of CJA—requires specific AEP-related permissions granted through the Experience Platform Product Profile. As architects of an organization's CJA Data View implementation, product administrators transform AEP data into meaningful CJA narratives. They create Connections, design intuitive Data Views, and implement quality control measures. Their work establishes the groundwork for analysts and decision-makers to build powerful insights and analys

Introduction Embarking on utilizing Adobe Customer Journey Analytics (CJA) as a practitioner might seem daunting at first. However, with a well-structured plan and an open mindset, you'll become knowledgable and proficient. This guide is your personal 90-day instruction manual, offering a detailed, step-by-step playbook. By following it diligently, you'll not only become familiar with navigating and operating CJA but also learn how to maximize its potential. First and foremost, get well-acquainted with the learning paths and core concepts of CJA. This involves grasping the essential ideas, terms, and features that characterize CJA. Days 1-15: Spend the first two weeks immersing yourself in the CJA learning pathways and fundamental concepts. Allocate time each day to review materials, watch tutorials, and participate in any available training sessions. This will build a solid foundation for understanding CJA. Secondly, gain a clear understanding of your CJA role, whether as a C

Introduction For effective management of Customer Journey Analytics (CJA), especially in the areas of Connections and Data Views, a well-structured, tiered sociotechnical governance process is essential. A comprehensive CJA governance framework ensures the reliability and relevance of Connections and Data Views. It also adheres to your organization's data governance strategy, especially regarding privacy and security. This blog post outlines key focus areas for efficient governance of CJA and highlights where upstream Adobe Experience Platform (AEP) data governance should be addressed to be effective in CJA. Define CJA Product Administrator Roles and Responsibilities: This involves identifying individuals or groups who will administer or use CJA and defining their roles and responsibilities. This step ensures accountability and proper access controls. Establish a Data Governance Framework: This entails setting up a framework detailing policies, procedures, and guidelines for manag

Introduction This blog post reviews several advancements in Customer Journey Analytics (CJA), specifically the derived fields functions from the June 2024 feature releases. These powerful, expanded CJA component manipulation options enhance your data analysis capabilities, allowing you to transform and interpret your data in more meaningful ways. Derived fields are applied at report run-time, and no underlying data is changed. They create new components sourced from existing fields by basing them on those fields. The Math Function, Next or Previous Function, Summarize Function, and Deduplication Function are powerful new options that can significantly enhance your understanding of customer journeys. Each new derived field function uniquely contributes to the analysis process in CJA, helping you uncover actionable insights and optimize your strategies through better customer journey analysis. Review of Derived Fields Enhancements The most noteworthy advancement in the Next or Previous

Assurance (formerly Project Griffon) is a tool within Adobe Experience Platform designed for implementation validation. It is extremely helpful to check extension versions, inspect data values, store testing logs, and troubleshoot implementation issues. While Assurance can help to validate your Web SDK implementation, it is particularly useful for mobile app implementations as it replaces tools like Charles that can be difficult to use for specific use cases such as validating an Analytics implementation. This blog will guide you through getting started with Assurance and key tools to help you with your mobile app validation. Installing & Registering Assurance  To get started with Assurance, install and register the extension in your app. First, add the AEP Assurance extension in your Tags property. This step should be relatively easy as there is nothing to configure within the extension - just search the catalog for AEP Assurance, install the extension, and publish your libra

Revenue Impact refers to the influence that changes or interventions have on an organization’s total revenue. It serves as a tangible measure of success and informs decision-making. For organizations aiming for growth and optimization, revenue impact is a critical tool. The formula for Revenue Impact is as follows:  Daily Unique Visitors x Conversion Rate x AOV x 364 x Lift  Daily Unique Visitors: This represents the number of distinct visitors to your website in a single day. It’s a crucial metric for understanding your site’s traffic. Conversion Rate: The conversion rate is the percentage of visitors who perform a desired action, such as making a purchase or signing up. It’s calculated as the number of orders divided by the number of unique visitors.  Average Order Value (AOV): AOV reflects the average amount of money a customer spends per order. It’s calculated as total revenue divided by the number of orders.  Lift: Lift refers to the positive change

In a recent blog, we introduced using Adobe Experience Platform (AEP) Assurance for mobile apps, including steps for installation, connecting to session, and covering some of the helpful tools within Assurance. Assurance enables you to validate your mobile implementation by verifying events, shared states, extension versions, and more, ensuring your implementation is configured correctly and running smoothly.  This post will focus on using Assurance to validate and troubleshoot your Adobe Analytics implementation. Using the new Analytics Events makes achieving data accuracy easier than ever.  Getting Started  Ensure that you are connected to an Assurance session and have Analytics Events enabled. If you don’t see Analytics Events in your navigation bar, you will need to configure the side bar to add it.   Analytics Events Once connected, you’ll start seeing your Analytics events flow into Assurance. In the Events tab, the Detail column will show the event

What is the best training to sign up for to understand how to use Adobe dashboards in my organization?  

Adobe provides multiple ways to exclude data (that you have collected) from your final Analytics reporting data set.  The most common method in use today is the IAB Bot Filtering tool, which (by default) excludes any hits containing a User-Agent header that matches a list of “bot-based” headers provided by the IAB itself.  The tool also allows you to provide your own list of “custom” User-Agents or IP Addresses that you would want to exclude hits from.  Using IAB Bot Filtering or other such tools is a great first step, but your Adobe Analytics implementation will still face two major problems:Not all incoming hits can be identified as bots by just examining the User-Agent header or the IP Address; some bots use ordinary User-Agent headers and/or can readily change their IP Addresses to mask their activity.Even if your IAB Bot Filtering setup is able to properly identify all of your incoming bot activity, that bot activity is identified only after an Adobe Analytics

Hello Experts,In CJA, we have created a report with people, event and sessions.In CJA dataview, we have setup session time to 30 mins. It is getting calculated accordingly. Now, we want to validate the values in report with that of AEP.Could someone please share the way how we can calculate it for sessions in AEP. In report, it is filtered as person Id is dimension and session is the metric. Thank you,Shivani

Looking to use the API for the very simple reason - which I'm finding documentation difficult to come by and support is also chasing it's own tail - to ease the updating of segments that are nested in other segments. My belief was that they can be nested using the API, and then each time I update one of these nested segments, then each nested occurrence is updated as well, unlike in the UI whereby it is just a copy. Can someone please confirm or deny this possibility? 

Hi, I want to know how to get new vs. return visits/visitors to a specific page and how to show this over time? I don't want to look at when visit =1 and visit >1 because a new visit/visitor to that page could have happened visit 1 or visit 99 of a given visitor to the entire website and domain. Is there an easy way to break this down that I'm not seeing. I feel like I'm having to make a segment for each month and then re-tac on more months and create a segment for each month to repeat. There has to be a better way I'd think. Thanks!

From January to May, the "none" category under Marketing Channels showed 6,000 to 12,000 pageviews. However, in April, I replaced the dot in the Internal URL filter with all our internal websites, and then in June, the "none" category no longer appears. I'm uncertain about where all the numbers have gone, as the figures for other channels remain consistent throughout the months.

I have Visitor ID as an eVar,Now I want to know the email ID of that particular Visitor ID in Adobe Analytics workspace.Please assist. Thanks.

Hi everyone,  not sure if anyone has encoutnted simliar issues. We are running always on cmpaings in 2024 with a pause in summer. Everything is the same but after we relancuh in Sep/ Oct, there is a huge drop in website visit (only 1/10 of what we have before while click number is consistent) It is strange that the drop off happen in some EU countires but less severe in APAC. Any thougths on that? Thanks so much. 

By @jacob-dddev  & @kopeti  In the previous part of this 2-part series, we considered some of the reasons for choosing server-side data collection. In this second part, we will explore various APIs available, including the Edge Network Server API, Media Edge API, and Data Ingestion API, along with their benefits, technical aspects, and interesting fun facts. Aside from product-specific API, the following API are available for collecting data: Edge Network Server API Media Edge API Data Ingestion API Edge Network Server API The Edge Network Server API allows data to first hit Adobe’s Edge Network before being routed to an array of different products and services.  Benefit summary A single request can send data to multiple Adobe products and servicesCan return data used for personalization and marketing Ability to enrich data with Adobe’s lookup tables (e.g. Geo, Network, Device lookups) Manipulate data i

HI All, Is there an easy way to get instances vs all occurrences (+ persisted values) for a given eVar or post_Evar? I only see how to get occurrences.  https://experienceleague.adobe.com/en/docs/analytics/export/analytics-data-feed/data-feed-contents/datafeeds-calculate Any expertise or help downstream would be awesome. Thanks.

Hi Team,How can we track and report the percentage of emails that land in the Primary inbox vs the Promotions tab for Gmail users, particularly for key mailings like monthly statements and consumer newsletters? Email is send via AJO

Why are we seeing such small id's? We have used Tealium ES to have this implemented. 

Hi,  I have installed the 'Report Builder Excel Add-in' in Microsoft Excel to use the new Report Builder for Adobe Analytics. However, I cannot see the Login button for the Report Builder. Report builder setup article - https://experienceleague.adobe.com/en/docs/analytics/analyze/report-builder/report-builder-setup Could you please assist me in resolving this issue? Issue snapshot for reference: Regards,Sivateja

Hi - We are using the "Page Clean URL" dimension that is based on a pagecleanurl schema field. We noticed two things.1. That the Link Clicks metric does not show data for this dimension however, it does for Page URL dimension.2. The sessions recorded for the Page Clean URL dimension are less than the sessions recorded for the Page URL dimension. We are wanting to understand the reason for these inconsistencies based on how it is set up on the back end.

Hi all is it possible to export data dictionary in adobe workspace to a excel file ?

Can I set contextData to eVar/props and Event to custom value 1 in single processing rule?

Hello, we are using adobe analytics mobile sdk and flutter platform for our iOS/Android native app. We have turned on "Offline Enabled" so we collect hits for offline activity. In the future we will set up a data feed and connect with adobe engineering to send "late hits" in the data feed. Does anyone know about an approach to report on offline vs online hits, within workspace or via data feed data? How can we segment the hits? Thanks.

Has anyone encounter this before and would know what it