Visits and Unique visitors segment | Adobe Higher Education
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NingLaoShi
Level 2
September 13, 2024
質問

Visits and Unique visitors segment

  • September 13, 2024
  • 2 の返信
  • 1963 ビュー

hi, everybody. i've encountered an unspecified hits on my page name from visits and unique visitors segment. other parameters like page url are also unspecified.

i used the build information and shows that most of the unspecified hits are from the build date of my production deployment.

 

is it somehow related to my build date? because like ive said, other parameters are unspecified also. thank you

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2 の返信

A
AmanGupta21
Level 3
September 13, 2024

@ninglaoshi  It is not related to build date dimension you used for breakdown. 'Unspecified' occurs when there is no value sent in the dimension i.e. evar/prop but metric is still being collected. Here from your report screenshot, it seems that page views are quite less in which this 'Page Name' variable is sent and there seems to be more link track calls. Also, will suggest to check with developer if there was any recent change in Page Name capturing launch rule since the last production push. 

bjoern__koth
Community Advisor and Adobe Champion
bjoern__kothCommunity Advisor and Adobe Champion
Community Advisor and Adobe Champion
September 13, 2024

Can you validate if you see you prop/eVar for the launch build information is set in your page view requests?

Looks like this might only be set in some custom link track calls, hence you may see unspecified in your page view column

Cheers from Switzerland!
N
NingLaoShi作成者
Level 2
September 13, 2024

the launch build information is a global variable hence it shows in pageviews and link clicks. tho there are unspecified values for page views, my main concern is for the visits and unique visitors. the unspecified hits are quite large

bjoern__koth
Community Advisor and Adobe Champion
bjoern__kothCommunity Advisor and Adobe Champion
Community Advisor and Adobe Champion
September 13, 2024

can you describe how exactly you have set up your custom dimensions Page Name, Build Date and Adobe Launch Information?

Meaning, are you using props or eVars? If you use eVars, how is the expiration set?

 

How and where do you set these values?

Just because you have defined something globally does not automatically make it appear in your tracking calls.

 

And also, please provide a screenshot of a page view request with the payload (either from the network tab or an extension of your choice).


Seems like we're missing something

Cheers from Switzerland!
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