Why is single sign on blocking access to someone without a Workfront account that we've shared a proof with?

[DarrenSh1]

We recently shared a proof with someone in our organization who doesn't have access to Workfront (i.e., doesn't have an account). When this person clicked on the link, our company's single sign on prevented him from proceeding. Does anyone know why this would have happened? An External Reviewer account was automatically created for this person but SSO isn't checked within the account preferences. Thanks!

[JaneBr]

On the Proof screen, was the Require Login checked? If so, this would prevent guest users from logging in

[Kundanism]

Hi @Jane Bradshaw‚

Sorry to ask, but where this Proof settings exist?

Mvh

Kundan.

[JaneBr]

When you Add new Proof you will be able to see the Proof Settings on the right hand side of the screen

[DarrenSh1]

Hi, Jane. Thanks for getting back to me. No, that option is not selected.