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Why does Proof Deadline date not show up in my report consistently?

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Level 3

I have a proof approval report that I used to keep proof approvers on task if one of their proofs becomes late. Within the last few weeks, I've noticed that the Proof Deadline date doesn't always show for some proofs, those items are labeled with "No Value" instead of a date.

I've double checked the settings on all the workflows and they are set up the same way, so I'm really at a loss as to why this in happening.

Anyone else having similar issues?

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2 Replies

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Level 10

Hi - I haven't seen any issues on my end. I would recommend going to WF Support, but you will need to send them a screenshot as well of the Helmet 21 workflow and the deadline that was given to Andrew in his stage (or if you use basic approval, not advance, the proof setting that shows deadline). That way they can clearly see there is an issue in reporting. :)

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Level 3

Apparently, this is a bug.  The Proof Deadline Date field shows the deadline date for the most recently activated stage, but it has one requirement: all stages on the proof workflow must have a deadline. With the "Workfront stage" added to the workflow, this condition is not met, so the deadline date cannot be displayed.
Adobe recommends adding this as an Idea to the Workfront Community page.

I have submitted this idea: Proof Deadline Date should not be blanked out on t... - Adobe Experience League Community - 699459

 

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