I am working on updating an existing form and one of the things I am trying to do is remove a specific section and all the fields associated with that based on what option a user selects on a designated field. If I set the rules to have one selection to hide said section, everything works as intended. However, the moment I apply a second, or third, 'OR' rule for two other selections in the same field, the section that I want to hide remains viewable on the custom form.
In the images included, if a user selects Residential in the Organization field and then either Bug/Error, New Build, or Site Update from the Asset Type field, I want the Resident Request Additional Info section and all fields to disappear.
However, when I apply the rules to all three of these selections to say:
*only display if Org: Residential is selected AND Asset Type: Bug/Error is not selected
OR Org: Residential is selected AND Asset Type: New Build is not selected
OR Org: Residential is selected AND Asset Type: Site Update are is not selected
Only one of these selections (in the attached image Asset Type: New Build) will follow that rule. The other two selections will leave the Residential Request Additional Info section and fields to show.
Is there something that I am doing wrong? Or something I am misunderstanding about the way AND/OR statements work in the system?
Thank you for your help in this.