Someone has posted a significantly inappropriate Update on a job in Workfront. I've tried removing it (am Sys Admin) as myself and as each of the two on the thread per request from their boss. I concur this thread must be removed one way or the other. Does anyone know how I can get this done and as quickly as possible?
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Hi @TamBo64,
I concur: when I (as a SysAdmin) enter a comment, then Login As a different SysAdmin, the latter cannot delete the comment via the Workfront User Interface:
However (fortunately), when exit Workfront, then log in to Workfront as the second SysAdmin, then Setup > Login As the first SysAdmin (as the author of the unwanted comment), I can then delete it, as follows:
Good to know, especially in such Urgent Circumstances.
Regards,
Doug
TIP: if this solved your problem, I invite you to consider marking it as a Correct Answer to help others who might also find it of use
Job = Project
Views
Replies
Total Likes
Hi @TamBo64,
I concur: when I (as a SysAdmin) enter a comment, then Login As a different SysAdmin, the latter cannot delete the comment via the Workfront User Interface:
However (fortunately), when exit Workfront, then log in to Workfront as the second SysAdmin, then Setup > Login As the first SysAdmin (as the author of the unwanted comment), I can then delete it, as follows:
Good to know, especially in such Urgent Circumstances.
Regards,
Doug
TIP: if this solved your problem, I invite you to consider marking it as a Correct Answer to help others who might also find it of use
I'm able to do this when I'm logged in as one of my users. I'd say make sure you don't have this ability turned off in your Access Level settings. (I got this info based on this older thread).
If the message has been replied to you can't delete the main message until you delete a reply. If you delete the reply, then you should be able to delete the main comment. Also, make sure the ability to delete comments isn't turned off in your access level.