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Um... NO!

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Community Advisor

Priorities is nether simplified nor will it help MY users organise their work. I thought it was lesson learned from the blueprints menu item everyone complained about.

 

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10 Replies

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Level 8

Hi Randy, did you disable "Priorities" under System --> Preferences and it is still showing up in the Waffle menu? 

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Community Advisor

yup, that's why it says ask your admin..." I'm guessing trying to get my users to pressure me into enabling it, which isn't going to happen.

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Community Advisor

In fact, it still shows up in the new home as well. It's greyed out but still visible. I know another admin who turned it off and some users can still click on it and use it even though it's disabled.

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Level 8

UGH! I had specifically asked WF Support a few days ago, if I disabled "Priorities", will users see it in the waffle menu, and they said users would not see it in their waffle menu AND they also confirmed users would not see it in New Home. Guess it is just yet another communication that I need to send to my users to 'please ignore', which I should not have to do in the first place, as I opted to disable it. Again this is just adding more clutter and confusion for my users.   

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Level 9

Also adding, not only will they see the option even if it is disabled, the 'Request' license type completely ignores the setting entirely. Anyone in my instance with Request license type is able to interact with the Priorities feature freely even though it is disabled in Setup. Including being able to add tasks and issues to any project they can see, which is NOT something they're allowed to do under that license type. The task/issue does not actually get added to the project, but the user receives a success message saying that it has been added.

 

My case number on the security hole is 00422817 if anyone else sees this behavior and wants to add on. 

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Level 9

Even though it's disabled in the waffle menu, I can still freely interact with it as this test user with a 'Request' license applied.

KatherineLa_0-1729108020649.png

 

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Level 10

Hi,

 

unfortunately I can confirm this behaviour for Request-license users...

 

Regards

Lars

 

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Community Advisor

Same as others have mentioned, even with it disabled it's still shows grayed out for users. We are not ready for this in our instance and I believe it has some fine tuning that needs to happen before I will release it to my users. 

 

I'm really disappointed that system admins can't control this for our users and that they released this functionality without fully vetting it with a proper testing and communication period. 




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Level 1

I really dont understand why Workfront is forcing this untested functionality onto our users. This decision does not seem like it was thought through completely. Additionally, I reviewed the release notes with our change mgmt team a couple weeks ago in preparation for the release and this functionality was not listed. There should be a longer period of time to review new functionality like this before it goes live.