Turn off system notifications for "Work Item Request to Team" - not just email notifications

[markj24229392]

I have a team that work through thousands of requests a week. They can see them in the Team Request area so they are there to pick up and work on. What I don't want is several thousands of notifications in the top right. It makes it extremely difficult to spot a notification if it comes from an update etc. I can turn the email notifications off for "Work Item Request to Team" but it doesn't disable the system notifications in the browser. Does anyone know how to do this?

[AnthonyIm]

Hi Mark - you could deactivate the notification for the whole instance as long as all the other teams are cool about it as well. Setup - > Emails -> Notifications -> Event Notifications

[markj24229392]

Thanks @Anthony Imgrund‚ , I did try this and although it turned the emails off, it didn't turn off the in-app notifications in the top right.

[AnthonyIm]

That is very weird. On the notifications I have turned off, I don't get in-app notifications for those (i.e. a request is made on a project I own or the status is changed on a project I'm on). I'd reach out to support. If you have the notification turn off, it should be off for your instance, not just email.

[markj24229392]

Thanks, I'll log this with support

[sylviag]

Curious if you were able to turn off the work item notifications in the top right without turning off emails?

[darin_hancock]

Were you ever able to figure out if this can be done?

[megan_reishus]

I would also like to know if anything ever happened with this.