I've noticed that when I add a to‑do task—whether via the Home widget or within my personal to‑do list project—Workfront automatically sets the planned hours to 8 hours per day over the task’s duration. As a result, these tasks appear as fully allocated in the Workload Balancer, even when the actual work required is minimal.
While you can adjust a task’s duration from days to hours (which updates the calculated planned hours accordingly and uses the start and due dates to display the task duration in the Workload Balancer), this adjustment can only be made by navigating to your personal tasks project or setting up a personal tasks report—not directly from the widget. We’re currently using a naming convention that includes task planned hours so that PMs can see the actual allocation at a glance, but it isn’t an ideal solution.
Has anyone else encountered this behavior? Is there a way to override the default settings so that to‑do tasks can reflect more realistic workload estimates? Any workarounds or configuration tips would be much appreciated.
Thanks in advance!
