Requested by Who field isn't working | Community
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Level 10
June 8, 2022
Question

Requested by Who field isn't working

  • June 8, 2022
  • 1 reply
  • 1121 views

I have a request field that is one that I believe came with WF that I didn't build. It is a calculation "Requested by Who?" and has a formula that works on all my request object forms except one. When I add the field to this wonky form the calculation part isn't populated, so I put the formula in "additional settings", the same way it is on the other request forms, and I get an error. What am I doing wrong?

Formula: IF(ISBLANK({Requested By Who?}),Entered By.Name,{Requested By Who?})

Error: Requested By Who? field is used in a multi-form configuration, if you would like to change this formula you will need to remove this field and replace it with a new one containing the desired calculation.

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1 reply

skyehansen
Community Advisor and Adobe Champion
June 8, 2022

I recommend you read this help article.

https://one.workfront.com/s/document-item?bundleId=the-new-workfront-experience&topicId=Content%2FAdministration_and_Setup%2FTips_Tricks_and_Troubleshooting%2Ferror-message-field-used-in-multi-form-config.html&_LANG=enus

Aside from this, I can add that the additional settings area is pretty finicky, especially when you have multiple forms attached to an object and all of them are using this calculated field. Like, just having an additional space at the beginning or end of the calculation can cause it to be "not identical"

JillAcAuthor
Level 10
June 8, 2022
I started to read that and my brain completely shut down. I’m going to have to set aside an entire day to understand this.
JillAcAuthor
Level 10
June 10, 2022
Oh wait I see it -- it’s that box “update previous calculations in the background”, and all the data is coming back in. Pshew. Crisis averted.