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SOLVED

Public holidays changes to formats / workload balancer

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Level 4

Is there a way to edit time off for specific team members in the workload balancer?

 

I have a team of 4, in 2 different countries. The 28th of August is greyed out to allocate work because it's a UK bank holiday. How can I open up this day just for specific workers?

 

Thank you!

1 Accepted Solution

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Correct answer by
Level 7

In the Schedules area (under Setup) you can create multiple schedules for different locales (each with their own holidays/time-off exceptions).  You can then assign the appropriate schedule for individuals in their user profiles.

 

We currently have 24 different schedules to account for our offices and sub-branches in different countries.

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1 Reply

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Correct answer by
Level 7

In the Schedules area (under Setup) you can create multiple schedules for different locales (each with their own holidays/time-off exceptions).  You can then assign the appropriate schedule for individuals in their user profiles.

 

We currently have 24 different schedules to account for our offices and sub-branches in different countries.