Hello Amber, Disclaimer: The following is based on my experience with Workfront and may not be best practice. I am constantly learning new/better ways to do things in Workfront. We've ran into similar issues, and there's not a simple answer that I can find. Tasks are marked "At Risk" if the projected completion date goes past the planned completion date . The trick is to make sure your projections are accurate. Before I start changing too many things, I try do some investigating to understand what dates are throwing my task projections off. I've found it most useful to add/ compare four fields in a task report to make sure the right data is informing my task conditions. 1 – Planned Start Date 2 – Actual Start Date 3 – Planned Completion Date 4 – Actual Completion Date After adding these fields to a task report, I then compare the following: Planned Start date vs Actual Start date If the Actual Start Date is later than the planned, this can affect how your task is projecting to be complete. Planned Completion Date vs Actual Completion Date If the actual completion date is past the planned, then this will affect the projection of subsequent dependent tasks. Also check durations and hours Finally the other thing to keep in mind is the duration and hours of your tasks. Workfront automatically levels all hours across the duration of the task equally... so if you have not been marking tasks off at the planned rate each day, it could start to project a later completion date. Now if all of that sounds like too much work and you want to just simplify your task track... and have Workfront assume good health on your task and projects, you have a couple options. For Projects: Set the "Condition Type" to Manual 1 – Go to "Project Details" 2 – Select "Condition Type" 3 – Select "Manual" Doing this will allow you to manually select the condition in the project details tab. You should see a drop down. For Tasks: Change the tracking mode 1 – Go to "Task Details" 2 – Click Edit Task (upper right corner) 3 – Select "Tracking mode" 4 – Try selecting "Assume on Time" or "Ignore Late Warnings" I believe both of these options should keep your task condition healthy, no matter what, until it is actually late. This is helpful if you have tasks that aren't actively being updated, but you know are on-time. Be careful with this, though, as it could create a misperception of health. Here's a link to details on what those different modes do. "https://support.workfront.com/hc/en-us/articles/216636448-Understanding-Tracking-Mode-for-Tasks">https://support.workfront.com/hc/en-us/articles/216636448-Understanding-Tracking-Mode-for-Tasks Hopefully this helps. -Albert Albert Poulson, PMP Enterprise Project Manager Health Equity 15 W. Scenic Pointe Drive, Ste 100 Draper, UT 84020 O: 801-727-6988 M: 801-860-9672 apoulson@healthequity.com "http://www.healthequity.com/">
www.HealthEquity.com ------Original Message------ Hi all, We have just launched Workfront and so far so good! Now that our executives are viewing reports, there is concern that 'the optics' of so many projects showing At Risk is not good.  Upon further investigation, it seems that even if all remaining tasks are On Track, if there has been one task Completed Late, it will trigger that At Risk project condition, and the project cannot recover.  Is that your experience?  Any tricks or tips to have the project condition reflect that of say, the first task that all future tasks roll up under?  I prefer to not use the Manual Condition as I want the system to tell us what is really happening, but people will lose faith in the system if all projects that had a Late Task show 'At Risk'...  Any suggestions appreciated!
Amber Nyssen Tillamook County Creamery Association
