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Level 10
January 31, 2020
Question

Popup ads?

  • January 31, 2020
  • 44 replies
  • 7074 views
is anyone else getting these popup messages when they get in their workfront instance? Are they just going out to admin level license holders or to all users? -skye
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44 replies

Level 3
February 26, 2020
Hi, Heather! I only wish that was the case. I have been registered for months now for LEAP. :-( Eileen Womelsdorf SEI Global Marketing Operations, Resource Management Developer | Arranger | Individualization | Relator | Empathy SEI New ways. New answers. 1 Freedom Valley Drive, Oaks, PA 19456 T 610-676-2801 www.seic.com
Heather_Kulbacki
Community Advisor
Community Advisor
February 26, 2020
Have you also registered for your sessions? Session registration was just opened a couple weeks ago. I'm just throwin' out guesses here :)
Level 4
February 26, 2020
Heather, good thought but I have signed up for my sessions too and I still go the pop-up today. Marla Driver
Level 3
February 26, 2020
Good thought! But I registered for the sessions when they opened as well. ;-) Eileen Womelsdorf SEI Global Marketing Operations, Resource Management Developer | Arranger | Individualization | Relator | Empathy SEI New ways. New answers. 1 Freedom Valley Drive, Oaks, PA 19456 T 610-676-2801 www.seic.com
SkyeHaAuthor
Level 10
February 26, 2020
Can we confirm this is going out to users? As far as I can tell, it is only targeting system admin access levels, but I'd like to be sure. -skye
kynabaker16
Adobe Employee
Adobe Employee
February 26, 2020
Hey guys, Skye is correct. I just checked with the team and only US system admins have received this message. I'll continue to pass along your feedback about these type of pop ups. Thanks, Kyna
Level 10
February 26, 2020
Kyna, Glad to hear this is the case, insomuch as I don't have to listen to grief from hundreds of users. Lessens my ire somewhat...but not completely. Can Workfront just stick to the in-system notifications and emails , please ? Don't interrupt me with popups...they only serve as an irritant, not encouragement. Kevin Quosig
SkyeHaAuthor
Level 10
February 26, 2020
Kyna and everyone else, if it would help the cause, I've gone ahead and created an Idea in the idea exchange for folks to upvote. https://experience.workfront.com/s/idea/0870z000000XhvKAAS/detail everyone, please vote to include a setting in the setup area so that we can opt out of ads on the login screen and anything that might pop up after login. -skye
Christina_Jarosz
Level 9
February 26, 2020
I'm curious – why would this not be a break-fix ticket. This is something that from feedback shows – no one requested and everyone is finding intrusive. Why should an idea exchange post be necessary to request the removal of something that was A) never communicated to us would happen and B) not part of any release? Christina Jarosz, Marketing Project Coordinator P 215.648.7168 | C 215.435.9412
Level 10
February 26, 2020
Thanks Skye; upvoted and vented in comments. Christina, you have a point but...it's the system we have. I'm one step away from a harsh complaint to our account rep. Had we known about this sort of behavior it might have been a big strike against choosing Workfront. I'm sure that harsh complaint will be the next time I'm having a bad day and the "Would you recommend WF to a colleague?" banner slinks up from the bottom of the browser window (beware the answers from my users; WF might be encouraged to turn it off for that reason alone...). I suppose I'm a bit over-angry because we're finding so much to dislike and be frustrated about Workfront since deployment that the ads in all their forms just come across as unmitigated gall on their part. "Your product has so many shortcomings and you think it's okay to bother me and/or my users without permission!?!" Okay...I'm going to go find some purring kittens to relax with...peace! Kevin Quosig