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Pop-Up Message Saying Session Has Expired

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Level 2

Has anyone started noticing this pop-up message on tabs that they leave open and then come back to after only a few seconds?

I will click out of the tab and then come back to it only a few seconds later. This is quite annoying.

 

Screenshot 2024-09-09 at 1.01.50 PM.png

 

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3 Replies

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Level 1

I am experiencing the same issue.

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Level 3

This has been happening to some of our users recently as well.

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Level 3

I wanted to share the steps that Workfront Support gave me for a fix:

1. Close all instances of Adobe
2. Click the 3 dots on the right side of the browser to open Chrome Settings
3. Click Clear Browsing Data, when the box opens hit "Cancel"
4. Click "Site Settings" at the bottom/middle of the screen
5. Click "View permissions and data stored across sites"
6. Type Adobe in the search at the top/middle of the page
7. Click "Delete displayed Data"

8. Sign in again the next time you open Workfront