Pop-Up Message Saying Session Has Expired | Community
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ConnorO2
ConnorO2
Level 4
September 9, 2024
Question

Pop-Up Message Saying Session Has Expired

  • September 9, 2024
  • 3 replies
  • 1363 views

Has anyone started noticing this pop-up message on tabs that they leave open and then come back to after only a few seconds?

I will click out of the tab and then come back to it only a few seconds later. This is quite annoying.

 

 

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    3 replies

    L
    LuckyPaw
    September 18, 2024

    I am experiencing the same issue.

    Jared_Mauch
    Jared_Mauch
    Level 6
    October 2, 2024

    This has been happening to some of our users recently as well.

    Jared_Mauch
    Jared_Mauch
    Level 6
    October 17, 2024

    I wanted to share the steps that Workfront Support gave me for a fix:

    1. Close all instances of Adobe
    2. Click the 3 dots on the right side of the browser to open Chrome Settings
    3. Click Clear Browsing Data, when the box opens hit "Cancel"
    4. Click "Site Settings" at the bottom/middle of the screen
    5. Click "View permissions and data stored across sites"
    6. Type Adobe in the search at the top/middle of the page
    7. Click "Delete displayed Data"

    8. Sign in again the next time you open Workfront

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