I have a user is set up as a planner in the system and they are currently having an issue where they aren't able to mark any of their tasks as completed, despite the attached custom for allowing users with Manage or Contribute status having that right (see below).
I am also unable to change the share status of this user to allow them the ability to Manage or Contribute when I turn off the inherited permissions and manually assign them to the share list. Currently the inherited permission for this user is set to View only.
And this is what I see whenever I add them in manually, with Inherited Permissions turned off:
I assumed that as the sys admin, I should be able to make the necessary change to correct this, but I am kind of hitting a wall as to what I can actually do here. I don't PM any requests, so any changes I make would be independent of the project owner, but at the moment, I am the only one who chan change the task status for this user, other than the project owner (I would assume). And that's not really the best use of my time, or the person who is assigned these tasks.
Thank you for any help you can provide,