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Notification setting prompting email wanting approval

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Level 3

What notification setting in the Notifications area of my profile is turned on/checked instant to prompt/cause the attached email to send when a user adds me as an approver on a document?

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2 Replies

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Community Advisor

Under the Action Needed section of email notifications, there's one called 'I need to approve a document'. If you don't see that, then it isn't enabled from either the global level or at your Home Group level. But if you're on the updated unified approvals method, they may come automatically regardless if you have that on or not. But I'd start with the notification I mentioned.

If this helped you, please mark correct to help others : )

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@Susan_Hart_DeltaDental just checking in! Were you able to get this resolved? If one of the replies above helped—whether it completely solved the issue or simply pointed you in the right direction—marking it as accepted can make it much easier for others with the same question to find a solution. And if you found a different way to fix it, sharing your approach would be a great contribution to the community. Your follow-up not only helps close the loop but also ensures others benefit from your experience. Thanks so much for being part of the conversation!

 



Kautuk Sahni