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Is anyone else having an issue today when trying to add a new version to a proof.
We just get the blue progress bar forever and the info to fill out for the proof approval never populates.
It's happening with all of our users.
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Yes - affecting us today!!!
Has this been reported? We are having the same issue
I had not reported it as I wasn't sure if it was our network server or WF.
I'll confirm that it is still not working an make a service call if it isn't fixed.
Great - I'll do the same as well.
Hello All,
This is something that we are currently working on a fix for. This is a top priority of our team.
A workaround is available: Navigate to Account settings in the Proof account. Find the "Proof Defaults" section and change the "Deadline" to "-".
If you have any additional concerns, please contact support.
Mine is already set at - for deadline and still isn't working.
Likewise
Will you please provide this information on your support case and we can help to take a look at this?
certainly
we have an case raised for the same thing.....00204224
Proof Not Loading
Also experiencing this issue
They showed me if I go in to the Proofing workflow and clear the due date on the original proof i am able to add a new version. This did work and they are working on a permanent fix.
I just submitted a ticket too.
@Tracy Parmeter‚ that worked for me. Good to know there's a temporary work around! Thank you!
It works if you switch back to classic.
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