Looking for User Feedback Survey Strategies

[PHaywood831]

We would like to get feedback from our users in Workfront and are trying to figure out how to solicit and take in that feedback. We are looking specifically to get the feedback from team members who have submitted requests and we want the feedback on how we served the request. Their requests are always converted to projects. I have one person on my team who has suggested assigning a task to give feedback in the resolving projet to the requestor. The task would have a form to fill out. This seems like it will be confusing to the requestor - tracking the task, finding the form, etc. 

Has anyone solved for this and if so how did you do it? 

[KellieGardner]

Do you have Fusion? I could see this being done through that. 

Example: After a project is completed, it could kick off an email or notification asking the requester to submit a feedback request that's build in another request queue or even through a Microsoft form of some kind.

[PHaywood831]

Thanks Kellie - we do have access to Fusion and my thought is that would be the route to go and have it integrate with some kind of survey app that is purpose built for this kind of work. But before we start spending time looking at that solution, I was hoping to find some kind of easy magical way to do this within the garden walls of WF. 

[kautuk_sahni]

@PHaywood831 just checking in! Were you able to get this resolved? If one of the replies above helped—whether it completely solved the issue or simply pointed you in the right direction—marking it as accepted can make it much easier for others with the same question to find a solution. And if you found a different way to fix it, sharing your approach would be a great contribution to the community. Your follow-up not only helps close the loop but also ensures others benefit from your experience. Thanks so much for being part of the conversation!