Expand my Community achievements bar.

Join us LIVE in San Francisco on November 14th for Experience Makers The Skill Exchange. Don't miss out on this free learning event!

How to notify the Document owner when 'Proof failed to Generate'

Avatar

Level 3

When I'm trying to convert the Document to Proof, due to embedded font in document, I'm unable to create proof.

 

'Proof Failed to generate' error near the document. I have attached screenshot.

 

How to receive email notification from Workfront if Proof failed to generate.

Topics

Topics help categorize Community content and increase your ability to discover relevant content.

4 Replies

Avatar

Level 2

I receive a "proof failed" error on occasion. I am not positive that this can be controlled based off the notification setting "An error was found that needs my attention" but might be worth checking to see if that's enabled and testing it.

Screenshot 2023-10-27 at 6.21.03 AM.png

Avatar

Level 3

Thanks for your suggestion Kristy.

 

That notification were already turned on.

Avatar

Community Advisor

I don't know of an OOTB email notification, but you could build a Document report with the criteria below to view a list of your proofs that have failed to generate.

 

VictoriaLinn_0-1698436325799.png

 

Note: Sometimes the Proof Status filter can be finnicky and you have to reset it every time you reopen the report to edit (not quite sure why, but a heads up on a bug there)

Avatar

Level 2

Victoria - this is beautiful - exactly what I was looking for! (almost an entire year later after you posted LOL)

NOTE: that bug about the Proof Status filter resetting every time you reopen the report to edit it is still there... thanks for flagging!