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How to notify the Document owner when 'Proof failed to Generate'

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Level 3

When I'm trying to convert the Document to Proof, due to embedded font in document, I'm unable to create proof.

 

'Proof Failed to generate' error near the document. I have attached screenshot.

 

How to receive email notification from Workfront if Proof failed to generate.

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4 Replies

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Level 2

I receive a "proof failed" error on occasion. I am not positive that this can be controlled based off the notification setting "An error was found that needs my attention" but might be worth checking to see if that's enabled and testing it.

Screenshot 2023-10-27 at 6.21.03 AM.png

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Level 3

Thanks for your suggestion Kristy.

 

That notification were already turned on.

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Community Advisor

I don't know of an OOTB email notification, but you could build a Document report with the criteria below to view a list of your proofs that have failed to generate.

 

VictoriaLinn_0-1698436325799.png

 

Note: Sometimes the Proof Status filter can be finnicky and you have to reset it every time you reopen the report to edit (not quite sure why, but a heads up on a bug there)

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Level 2

Victoria - this is beautiful - exactly what I was looking for! (almost an entire year later after you posted LOL)

NOTE: that bug about the Proof Status filter resetting every time you reopen the report to edit it is still there... thanks for flagging!