How do you find useful Fusion Support?

[FusionTim]

I have not been able to find a way to search this community forum specifically; searching all of Workfront experience and attempting to sift through the results is problematic at best and often yields no help. While there are articles created by Adobe related to Fusion, they cover basics only.  Once the basics are learned, support is needed at a much deeper level and is difficult to find.  When you have a question about a complex scenario build or a more advanced module, where do you go?

[KellieGardner]

There is a sub community you can access to ask questions related to Fusion and read through other posts https://experienceleaguecommunities.adobe.com/t5/workfront-fusion/ct-p/workfront-fusion-2

I haven't found a good way to search experience league to get me results on fusion topics though.

[FusionTim]

Sorry, I actually thought I was posting this question in that subcommunity.  In other words, if there was a way to search just the questions and answers in that subcommunity, it would be hugely helpful.  I see no way to specifically search those currently, which means that the only value they have is to manually browse through ALL the questions, or post a new question every single time.  The general rule with support forums is usually to see if your question is already answered first, which is difficult to do when the subcommunity cannot be searched.  Am I missing a site function that's hidden somewhere?  Is anyone aware of other good locations online where Fusion builds are discussed?

[KellieGardner]

@jon_chen - do you have any suggestions on how to search Experience League Sub Communities? 

[jon_chen · Accepted solution]

Hey @KellieGardner, at this time, there is no way to search within a specific sub-community. Our search engine only supports the capability to search across Community-level nodes such as the Workfront Community. I will pass your feedback on to our Product team for further consideration. Thank you!

[jon_chen]

Hi @FusionTim 

Thanks for looping me in @KellieGardner.

Please note that search functionality is designed to focus on the Community that you are in. When using the search bar within the Workfront Community or associated sub-Communities such as the Workfront Fusion sub-community, the search results will be limited to everything underneath the Workfront Community parent node. You can confirm this is the case by checking if "Workfront" is visible in the products sub-menu of the filter panel on the left-hand side of your search results page (see attached image).

Unfortunately, our search engine does not provide more granular search capabilities at the sub-community level. I will pass this off to our product team for further consideration. Thank you for your feedback! 

[RandyRoberts]

https://www.make.com/en/help/home

https://community.make.com/

https://academy.make.com/enrollments

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