Complex Queue Routing

[DanielCo]

I am looking at migrating a paper purchase requisition process to Workfront. The challenge I see is that I have a lot of different people who could potentially approve the request. For each request it's general one specific person who needs to approve depending on the situation based on department and dollar value. While it's theoretically possible to build this out it would require a lot of single-approver approval processes and queue topics. Has anyone tackled anything like this before? Daniel Cooley Kenall

[VicAl]

We don't have a lot of Approval processes, but we have a few and in this situation we use the API to apply the proper Approval process based on form selections. I know that probably doesn't help. But that's what we do (and it avoids the layers of queue topics).

[DanielCo]

Vic, What technologies are you using in API integration(s)? Daniel Cooley Kenall

[VicAl]

Hi Daniel, We're using C# and .NET for our API.