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Automated email notifications for upcoming tasks

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Level 2

Hi, I'm looking to automate email notifications for upcoming incomplete tasks due (once 30 days before due date, again 7 days before due date) to be sent to the Assignee(s). I've been trying to accomplish this through the Email Notifications on Workfront. I tested this but it was unsuccessful. Not sure if I need to adjust any other settings or if my code is incorrect? My current code is below:

 

<html>
<p>Hello $$assignedTo:firstName$$,</p>
<p>You are assigned to work on a remediation commitment for <td>$$project:name$$</td> , <b><ahref=https://<capitalonestress>.my.workfront.com/task/view?ID=$$ID$$">$$name$$</a></b>, which is due on $$estCompletionDate$$. Once complete, please close out the Task in Workfront.</p>
<tablewidth=350"style=font-size:12px;">
<tr>
<td><b>Task Name:</b></td>
<td>$$name$$</td>
</tr>
<td><b>Project Name:</b></td>
<td>$$project:name$$</td>
</tr>
<tr>
<td><b>Priority:</b></td>
<td>$$priority$$</td>
</tr>
<tr>
<td><b>Who is assigned to:</b></td>
<td>$$assignedTo:name$$</td>
</tr>
<tr>
<td><b>When it's due:</b></td>
<td>$$estCompletionDate$$</td>
</tr>
</table>
</html>

 

 

2 Replies

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Community Advisor

You had a few things formatted incorrectly. Try this:

 

<html>
<p>Hello $$assignedTo:firstName$$</p>
<p>You are assigned to work on a remediation commitment for $$project:name$$ <b><a href="https://<capitalonestress>.my.workfront.com/task/view?ID=$$ID$$">$$name$$</a></b>, which is due on $$estCompletionDate$$. Once complete, please close out the Task in Workfront.</p>
<table width="350" style="font-size:12px;">
<tr>
<td><b>Task Name:</b></td>
<td>$$name$$</td>
</tr>
<tr>
<td><b>Project Name:</b></td>
<td>$$project:name$$</td>
</tr>
<tr>
<td><b>Priority:</b></td>
<td>$$priority$$</td>
<tr>
<td><b>Who is assigned to:</b></td>
<td>$$assignedTo:name$$</td>
</tr>
<tr>
<td><b>When it's due:</b></td>
<td>$$estCompletionDate$$</td>
</tr>
</table>
</html>

 

 

If this doesn't work, it might be helpful to see the output and what didn't work to better troubleshoot.

 




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Administrator

@CindyTr1  just checking in! Were you able to get this resolved? If one of the replies above helped—whether it completely solved the issue or simply pointed you in the right direction—marking it as accepted can make it much easier for others with the same question to find a solution. And if you found a different way to fix it, sharing your approach would be a great contribution to the community. Your follow-up not only helps close the loop but also ensures others benefit from your experience. Thanks so much for being part of the conversation!



Kautuk Sahni