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Remove "Work On It" Button from email when task is first assigned

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Level 5

6/18/19

The "Work on It button" is the biggest issue I have with training new users on Workfront. Why is there a Work on It button in the task assignment emails that go out when a project is first changed to current? The Work on It button appears even if the task has predecessors blocking it. If they click on that button it locks the task timeline so that they will no longer know if the predecessors tasks are running late or early.


Yes I've been told to make special dashboards for my team so they never even see the My Work but that does not fix the emails that go out, also my team likes the My Work interface they hate the view of reports that look like excel lists.

2 Comments

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Level 10

6/18/19

Also for Team Requests on tasks or issues, I would prefer the "See It In Workfront" link (that is tiny now) be the big button. Especially since there isn't a lot of information in the email. We have people click it on team requests and then no one does the work because they think someone picked it up already when really the person hit the button just to get more details.

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Level 2

4/6/20

Like Aileen, I have a lot of trouble with users clicking "Work on it" and then wondering why tasks that are not ready to start are showing up on their Home (because they have the Home filters showing "Working On"). Also, I would like to second the suggestion that the "See it in Workfront" link be the largest button.