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I've been meaning to report this to support as a user experience snafu. It's disorienting because sometimes I've already scrolled alway from the popup and therefore can't figure out why buttons won't respond when I click. At minimum, allow the popup to close when clicking off the popup or when you scroll so far that the popup is no longer visible.
Strongly agree. The popup will appear when my cursor happens to grazes a user's profile pic, and it will lock up Workfront until it is found and closed. I find it to be an extremely unhelpful feature.
@jon_chen This has been driving people nuts (including myself) for years. It only has 36 Likes but I know many more feel this pain haha. Any insight if this could be something pushed to the product team?