Level 1

Delivered

Remove or option Users info popup on mouse over

Forum|Forum|3 years ago
August 9, 2022
9 replies
4036 views

Description - Just moving the pointer over a User's name link causes their contact info to popup

Why is this feature important to you - Even when not intended (almost always), it pops up and prevents any further interaction until closed (X click)

How would you like the feature to work - Remove auto pop up unless name is clicked on, or at least provide the option to do so.

Current Behaviour - This behaviour is quite disruptive and often interferes with the user's intended actions.

Workfront

JKimak

Level 2

Description of issue -

Whenever I hover over an employee's name, a popup appears displaying that employee's name, title, manager, team(s) they belong to, email, and phone number. Sometimes you can move your mouse off the popup and it goes away. Other times, you have to actually click the X in the top right corner to close it. Either way, it must be closed before you can do anything else on the page. This popup feature usually happens when I go to a new page and my mouse happens to be hovering over a name when the page loads. I’ve never needed this feature and don’t think it’s necessary.

Why is this feature important to you -

This feature hinders my workflow because I'm constantly moving from one page to the next and getting these popups way too often.

How would you like the feature to work -

I would prefer if the popup function was either completely removed or would only initiate on click and not on hover.

Current Behaviour -

Popup initiates on hover.

J

Julie_Asfahl

I agree! I am a new user of Workfront and it always surprises me that I can't do what I want when this happens, and then I realize I have to go x out the profile pop-up. Usually it is me I have accidentally hovered over. I don't need to know any more about me.

Madalyn_Destafney

Community Advisor

Agree on this - hop over here to vote on an existing Idea for this: https://experienceleaguecommunities.adobe.com/t5/workfront-ideas/remove-popup-on-hover-over-employee-name/idi-p/540206

If this helped you, please mark correct to help others : )

JKimak

Level 2

Hi @jon_chen ,

Hope you're doing well. I just wanted to thank you for looking into my post. Any chance of this getting addressed?

Thanks!

Madalyn_Destafney

Community Advisor

@jon_chen This has been driving people nuts (including myself) for years. It only has 36 Likes but I know many more feel this pain haha. Any insight if this could be something pushed to the product team?

If this helped you, please mark correct to help others : )

L

Leigh_Hasty

Level 3

With the new Commenting Beta, I believe this feature has been removed?

jon_chen

Community Manager

Hey @madalyn_destafney @jkimak Thanks for your feedback and I apologize for the delay. Given the large amount of engagement associated with this idea (relative to the past 6 months of ideas), there is a high likelihood that this idea will be addressed in the next Community Ideas feedback window. As a reminder, we're making significant changes to how our Product team addresses and prioritizes Community ideas. You can view those changes in the updated "September 15th" section of this blog.

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jon_chen

Community Manager

This idea is currently being investigated by the Workfront Product Management team. An official response will be provided by the end of May. Thanks for your patience!

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