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My Work - Calendar Total Hours reflected in Workload Balancer to avoid over allocation

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Level 3

2/7/22

A 'workers' Calendar screen, especially when synched with Outlook will populate actual hours for the week. If a worker has their outlook up to date, in this example 6.75hrs of non Workfront related meetings - this isn't reflective within Workload Balancer. Meaning a Scheduler/ PMO will only ever see availability of 40hours, not see the actual hours available. Which will always result in over allocation of hours.

Can we show in Workload Balancer a view/ colour change of 'Actual hours' booked per user so we can avoid overallocation.


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