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Fusion logs forwarding to external log monitoring

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Level 2

12/9/24

Description -

Why is this feature important to you - Because fusion history is only available for 1 month, there are times we cannot determine the source or duration of a given issue.  

How would you like the feature to work - we would like an API that we can subscribe to from an external log monitoring tool. 

Current Behaviour -Fusion logs only contain 1 month of history. 

2 Comments

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Community Advisor

12/10/24

I agree. Sometimes it takes longer than 1 month or we just can't get to something due to capacity or PTO. A way to search past that would be helpful. 

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Level 1

2/11/25

Absolutely agree! 30 days does not always cover a month end period where we may need to troubleshoot billing records for revenue confirmation. Understanding that the data lake is now available, it does not support the speed with which we need to be able to troubleshoot any fails and flags for the last month quickly within Fusion.