Description - Our stakeholders reached out to us in regards to the email notification which is sent out when an issue/request is rejected.
Why is this feature important to you - The current email can lead to confusion at first glance and it could use some fine-tuning
How would you like the feature to work - The subject line could better illustrate that the request/issue was rejected, instead of completed. Also, the 'Rejected' word could be displayed in red instead of green.
- Subject line is misleading and the word 'Rejected' is in green.
Thank you,
S