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User approval notification and visibility

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Level 5

11/22/24

As a system administrator I would like to get notified about new and pending user approvals, so I can activate (approve or reject) new users from user creation approval request.

 

Post Adobe Admin Console migration, only system admins are allowed to create new users form within Adobe Workfront. Group admins/users with "create" (edit) rights for users can only submit new users for approval. A system administrator has to approve this request. Currently, there is no notification (neither within Adobe Workfront, nor via email) for such request. Hence, nobody receives these requests and users stay unapproved (without access to Adobe Workfront).

 

The current workaround is to scan the Users list filtered by "Pending Approval" manually, or to send a report with pending approvals frequently.