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Allow notifications on Kanban board

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Level 3

4/11/24

Current Behaviour - Currently users do not receive a notification when they are tagged on a comment from a Kanban board.  I would think this would be available, but was told by Workfront Support that it is not.  

Why is this feature important to you - users need to know what they are being tagged on just like with anything else in Workfront.

How would you like the feature to work - same as how it works for all notifications in Workfront. 

 

3 Comments

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Level 8

4/11/24

This bug has caused untold angst in my organization with people thinking their comments are being completely ignored. Including by me initially, when I didn't realize this didn't work either. It does seem to work if it's a connected card, and comments made in either locations do show in the feed appropriately. 

 

If it looks like functionality in every other area of WF, then it needs to behave identically to that functionality. This is one of several reasons I turn off the Comments card section unless the Board will be 100% intake from a queue or project tasks. 

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Bol
Level 1

5/30/24

I agree with all of the above. It does not make sense that you can tag someone on a card if they do not receive the notification anywhere. This is an incrediblely large gap in functionality and does not make sense that it would differ from the rest of the system's functionality.

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Level 1

5/30/24

What is the point of tagging someone in a card if they don't get the notification? Come on Adobe you are smarter than that. This should not be expected behavior, fix it please!