I have a specific queue topic that routes to a board. The connected card pulls in the description field, but not the priority field. Does anyone know if this is possible through out-of-the-box functionality? Thank you in advance,Melanie
I'd like to add a column for Entry Time. Currently, you can add a column for Entry Date, but it does not include time. Does anyone know if it's possible with text mode, and what that text mode might be? Thank you in advance,Melanie
Hi @skyehansen - yes I know. I am not asking to remove the Subject field. What you have done here is exactly what I am looking for, but I wasn't able to achieve that result with the subject field. I guess I don't see what you did because when I go to the native fields, subject is not listed.
Hi @skyehansen - Thanks for your response! I may have to see what you are doing. The subject line on a new request cannot be removed or replaced by a custom form field. I confirmed this with Workfront Support, so that's why I am entering it as an idea so that I can be able to use the subject fiel...
Thanks Kellie for your help! I'm pretty sure the users were using connected cards. I, myself, attached a connected card and made a new comment and the user did not receive a notification.
Description - I like the enhancement where we can now include native fields on the custom form. I would like to see the subject field be available as well. Why is this feature important to you - At my organization, users submit a request to activate their campaigns. Those requests are automatical...
Current Behaviour - Currently users do not receive a notification when they are tagged on a comment from a Kanban board. I would think this would be available, but was told by Workfront Support that it is not. Why is this feature important to you - users need to know what they are being tagged on ...