This should be an easy one. I am either missing something obvious or this isn't possible. I have a scenario that is searching for new requests/issues from a certain queue and converting them to a new project when they submit the request. When this runs, it pulls over the converted issue data (entered by, entry date, etc...), but then it deletes the converted issue. I am using a WF Misc Action card with an action of "convertToProject" and I have "Has Resolvables" checked. I can't think of another way to do this. Is there an option I am missing to keep the issue and tie it to the resolving object?
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Hi Brandon,
At the bottom of the Misc Action module, there is an attribute called "options". Update that with "preserveIssue".
That should solve your concern
Boom! I was literally staring at that field the whole day today because I knew it had to be in the options somewhere. I may have one more question on how to change the project to a custom status, but I will play with it a bit first before I bug this group again. 😋
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oh - I just realized it removes the converted issue from the submitted screen though. It removes it because the automation auto-closes the issue. I need the issue to mirror the project custom status. Is there another option trick that can do that?
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Hi, any idea if this function has been removed? I have the following:
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Hi, you need to use this structure:
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I realize I am replying to an old thread but I was wondering if there was some documentation that listed these options and what they do? This post helped me resolve my issue but i could not find this information anywhere else.
Thank you!
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