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Fusion sending individual message to user in Microsoft Teams

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Level 3

I know that Microsoft Teams has a WF application and it also has a webhook feature that allows you to send messages to channels. Has anybody worked with Teams via Fusion and found a way to send individual users messages through Fusion?

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2 Replies

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Level 3

Good question. Also the app only works in Classic Teams, and more orgs (like ours) have moved to the new version of Teams. Is there any update coming to the app to allow it to work there? 

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Level 3

Our team has found a solution for now. We are going to have Fusion send an email from a scenario then have a microsoft power automate scenario pick that up and send an individual user the message through their flow bot.