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ServiceNow to Workfront Integration?

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Level 4

We are looking at building an integration that pulls requests and incidents from ServiceNow and creates tasks in Workfront.  These would be used for Agile planning.  The larger goal would be to keep SN and WF in sync.   One of the questions is Fusion vs Custom API.  Has anyone done something similar that would be willing to meet with us so we can gain some insight or wisdom?

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Community Advisor

I've got a similar prototype that I'm testing right now. I'd be happy to do a demo for you.

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Community Advisor

Hey @Edwin_Melgar!

There is an out-of-the-box module in Fusion for ServiceNow that would allow you to push/pull changes to keep the two systems in sync.