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Edwin_Melgar
Edwin_Melgar
Level 4
July 18, 2024

ServiceNow to Workfront Integration?

  • July 18, 2024
  • 2 replies
  • 1053 views

We are looking at building an integration that pulls requests and incidents from ServiceNow and creates tasks in Workfront.  These would be used for Agile planning.  The larger goal would be to keep SN and WF in sync.   One of the questions is Fusion vs Custom API.  Has anyone done something similar that would be willing to meet with us so we can gain some insight or wisdom?

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2 replies

KatherineLa
Community Advisor
KatherineLaCommunity Advisor
Community Advisor
July 19, 2024

I've got a similar prototype that I'm testing right now. I'd be happy to do a demo for you.

    Daniel_Clarke
    Community Advisor and Adobe Champion
    Daniel_ClarkeCommunity Advisor and Adobe Champion
    Community Advisor and Adobe Champion
    July 25, 2024

    Hey @edwin_melgar!

    There is an out-of-the-box module in Fusion for ServiceNow that would allow you to push/pull changes to keep the two systems in sync. 

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