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New Workfront Experience - Editing tasks

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Level 1

I have just had my first experience of the new experience for the first time.  To say it is a retrograde step is an understatement.  There now appears to be no option to remove all assignees from a task without manually removing everybody by deleting them and it doesn't have the option to assign a different number of hours to individuals on the same task, thus creating extra work in having to duplicate for each assignee if you want to give them different number of hours.

This really breaks a huge part of our work and processes.

11 Replies

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Level 10

This update will break things for us too. @kautuk_sahni, could you please take a look and reach out to the product team?

Old experience has an option for 'allocation' and 'assignee role':

_Manish_Singh_0-1763631173731.png

New experience doesn't:

_Manish_Singh_1-1763631225221.png

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Administrator

@JonathanFarr  I'll share this with the relevant team. I'll get back to you as I hear anything from them. 



Kautuk Sahni

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Level 2

i can echo this - the extra step inablility to edit Planned hours when converting the task from an issue is more than problematic. 

What would be the justification OR benefit for restricting this functionality?

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Level 1

Similar issue here. We use the primary function so that if there are several people assigned to a task, the primary knows they're the one who needs to close out that task. It's also helpful for time off. If a user logs time off and they're the primary, it could affect timelines. Without that feature which users schedule will it base that timeline off of?

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Level 2

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Level 2

Hi, are you also experimenting the following situation : when editing a task, going to Assignments and adding planned hours and user - clicking save, but the information is not saved.

thanks,

Bianca

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Level 2

No, but I don't have access to the planned hours box in the new experience when I do in the current experience.

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Level 2

yes, you will have to switch to the old experience, and then the assignments box will appear and you can edit planned hours, but when you click Save, the data entered is not finally saved, it's supposed to behave like this ?

thanks,

Bianca

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Level 5

I just experienced these issues today.

  • Cannot edit task and save Allocations to multiple assignees in Old Experience
  • New Experience doesn't offer the ability to edit task Allocations for multiple assignees
  • When you switch back to Old Experience, you lose any custom Allocations that were assigned to the task in the Old Experience

I will share this with product support and reply back with any additional information. 

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Level 5

UPDATE:

In the New Experience, allocation editing from the Edit Task panel is no longer supported. Allocation management has moved to the Workload Balancer.

  1. You cannot adjust hours or percentages for individual assignees from the task’s Edit screen.
  2. The only supported method in the New Experience is through Workload Balancer.

In the Old Experience, there are two different editors:

  1. Assignments → Advanced (Recommended)
    1. Click the Assignments area in the task header, then click Advanced.
    2. This opens the dedicated Assignment Editor, which does support custom allocations.
    3. This is where you can enter and save unique hours for each assignee.
  2. Edit Details dialog via the three-dots menu (Not recommended)
    1. This is a general edit window and not designed to handle advanced allocation logic.
    2. Allocation updates here may get overwritten by system defaults and revert to even distribution when attempting to update via this path.

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Level 2

Not supporting allocation editing from the edit task option effectively breaks Workfront for my organisation.  If this is not restored before the legacy experience is retired, then this will increase the amount of work for us when setting up and managing projects immensely.  A retrograde step that removes one of the most useful aspects of project management.