At the end of last year (2022), we updated our Job Roles to align with each employee's title and hierarchy within their department (i.e., Group Director, Director, Associate Director, Senior Manager, Manager, Coordinator). Each employee's new (title-aligned) Job role was set up as their Primary Job Role.
We also created Job Roles that align with each discipline (i.e., Advertising Operations, Analytics, and Performance, Client Engagement, Content Marketing, Copy, Visual Design, etc.); these Job Roles were set up as each user's "Other" (second) Job Role. This was done so our resource managers could resource the entire discipline, no matter the user's primary(title-aligned) Job role.
I am looking for some advice and thoughts on the following:
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