[Event Follow-up] From Workfront Rants to Workfront Raves: How Avalara Transformed User Confusion into User Confidence
We all know that change is like trying to teach a cat to fetch: challenging and not always met with enthusiasm. Workfront implementation and gaining user engagement can be similarly challenging, but it doesn't have to be.
Need some ideas to turn your Workfront skeptics into Workfront champions for your instance? Check out the on-demand event recording as Jennifer Lankenau (@jlankenau) and Maheen Khan (@maheenkhan) from Avalara walk through their strategy for improving user sentiment by transforming their approach towards collaboration, process improvements, and platform management.
Huge thanks to Jennifer and Maheen for sharing their story, their recommendations on how to win users to Workfront, and best practices for building your Group Admin practice!
If you weren't able to attend the session, we have the presentation and recording available for you below.
Interested in more customer stories? Keep checking the Events page on Experience League for additional learning and networking opportunities. We hope to see you there!
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