It turns out that in order to prevent the proof from pulling the deleted account when I looked for the same user's active account (which was created using our SSO), I needed to deactivate the current one and then reactivate it. For whatever reason, that allowed the system to pull in the proper accou...

I am trying to help out one of my users on the system. Currently they have a reviewer license. They are also set to manage, through inherited permissions, on the project that these proofs live on. However, when I go to open them, when I am logged in as her, I get an alert that states that I do not h...

Well. It seems I managed to rubber ducky my way to a solution. Apparently, the platform is really, really slow and it doesn't give me the List view option until I reload the page and then about half a second after. Although not the end of the world, the lag on the platform is really odd and intermit...

That shouldn't have any impact on work they've done or anything like that, right? It would just reset their preferences? Also, this seemed to habve happened when they switched to Board view. I did it as an admin, and I am seeing the same result. All the icons are gon, and I don't have the ability to...

I have a user who was once able to see all the tasks and menu icons for a particular project. He is the manager of the project and his access is Planner level. Whenever I log in as Admin, I can see all of these things, and it's only recently that this happened to him. Is there something I can do to ...

Ah. That makes sense. I was under the impression that adding in additional AND statements could create a problem similar to what you described. I'll try that and see how it works out.

I am working on updating an existing form and one of the things I am trying to do is remove a specific section and all the fields associated with that based on what option a user selects on a designated field. If I set the rules to have one selection to hide said section, everything works as intende...

I want to, but the short answer is that we have a contractor that is PMing all of these projects. So making them the owner of all of these would be a bit of a headache. And I am currently trying to find a diplomatic way to let this contractor know that the current method they are trying to work in i...

Forgive me, but I'm not a coder by any stretch. Would I use this in the Text edit for the custom filtering? And where would I find out what a User's GUID is, or would I just type in their name for that part to work? Thanks again,

I have a user that has requested that they become the manager of a number of projects that they were previously not managing. I have set them up with manage rights via the Share button on these projects. However, the only means that they currently have to see these is through a report that they aren...