@riballor.  For SMS, standard English-language keywords (opt-in, opt-out, help) typically trigger an automatic reply from the third-party provider (e.g., Sinch, Infobip, Twilio), not Adobe Journey Optimizer directly. These keywords typically trigger an automatic standard reply from your third party ...

@PietroAm1 To follow up a specific click in an Adobe Journey Optimizer (AJO) email journey, you generally need to track the unique "label" or "URL" of the link clicked by the recipient. Your approach is logical: a Reaction node captures the click, and a Condition node evaluates specifics about the c...

@GabrielaNa1 Journey Optimizer Read Audience Activity reads from the audience snapshot dataset, which is only updated after the export job finishes for a scheduled audience refresh. Even if the audience shows "Last updated" after evaluation, the journey will not pick up changes until the export/snap...

@Parvesh_Parmar  Your understanding is correct.If the relational schema’s information is already present in Profile, duplication is likely unless integration processes are optimized. Sharing a few best practices:   Only create relational schemas for truly relational, multi-record (1:N) domains.If d...

@Selliers  @SamanthaBr3  please feel free to submit an enhancement request for this. 

@DN_2024 IP Pool Configuration Is Global and do not group IPs at random.Group IPs by sending purpose and campaign type: Transactional pool: Password resets, confirmations, etc.Marketing pool: Newsletters, promotions.High-volume/re-engagement pool: Riskier sends, reactivation. https://experienceleagu...

@NitinSh1 i will have a look into this one

@RajeshM369 is this sorted?

@NitinSh1 no, but I talked internally you can log a support case and we will check it further.

@ASNeelima is this sorted?