since ‎12-02-2015
‎27-02-2021
jhelou
Level 3
Re: Shared Audiences Adobe Campaign Audience Manager
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jhelou

jhelou
- Adobe Experience Cloud
Did this really resolve this issue? We are having the same issue and we tried everything outlined here and issue is still persisting!

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Re: How often do URL destinations refresh audience data
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jhelou

jhelou
- Adobe Audience Manager
On every pageview as long as you have qualified for the segment.Sent from my Phone

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Re: Email impression pixel tags
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jhelou

jhelou
- Adobe Audience Manager
There is a minimum count for data to populated in unused signal report. You might not be hitting this minimum.Pixel looks ok to me. My recommendation would be to create a trait/segment based on this and map it to a cookie destination. Then open the email in a browser that support the img request (confirm it fires in the network analyzer) and then go to the client.com site and check the response for the demdex call and confirm that you qualified for this trait/segment by seeing the segment mappin...

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Re: Test Event URL Tool in the Trait Expression Builder
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jhelou

jhelou
- Adobe Audience Manager
Not exactly. The tester is for the url that fires to Adobe. So you want to grab the url that fires to Adobe Audience Manager (client.demdex.net) and use that as tester. If you are using Analytics Server Side Forwarding then that tool is obsolete.Sent from my Phone

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Re: Single or Multiple Destinations for a DSP?
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jhelou

jhelou
- Adobe Audience Manager
You should only setup a single destination per partner unless instructed otherwise. You can send multiple segments to that destination.S2S is always recommended but not all partners support it.Thanks,Jerry Helou, Ph.DDigital Experience Architect T: +1 302-381-2883 www.softcrylic.com;

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Re: Audience Data Not Showing Up On Traits Created
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jhelou

jhelou
- Adobe Audience Manager
If you are collecting traits from web traffic, make sure you are creating a rule based trait and confirm that the AAM tag is firing on the website you are collecting data from.Thanks,Jerry Helou, Ph.DDigital Experience Architect T: +1 302-381-2883 www.softcrylic.com;

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Re: AMO Partner ID Syncs
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jhelou

jhelou
- Adobe Audience Manager
I would start with client care.Thanks,Jerry Helou, Ph.DDigital Experience Architect T: +1 302-381-2883 www.softcrylic.com;

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Re: FTP information for onboarding offline data
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jhelou

jhelou
- Adobe Audience Manager
Nancy,I wasn’t aware of a sandbox environment for any clients. That’s exciting.Anyways, for ftp - you need to open a ticket with client care to get your credentials.Sent from my Phone

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Re: Mobile ID Sync between AAM and Destination Partner
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jhelou

jhelou
- Adobe Audience Manager
GAID and IDFA are global ids so not sure why you need id syncs with partners. You just need to make sure that you are capturing it from your mobile apps and feeding into Adobes global bucket of IDs.Sent from my Phone

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Hybrid App Issues
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jhelou

jhelou
- Adobe Experience Cloud Mobile
Hello Folks - we have a mobile app that is hybrid:Login screen and homepage are native: This is tagged via Adobe SDK and JSON file defines the marketingcloud Org and the respective Analytics parameters. This data is collected in report suite A.The checkout flow is HTML controlled via DTM. This data is collected in report suite B.I have 2 issues:I only see the Visid Call firing in the HTML pages and not on the native side. My understanding is that we enabled the experience cloud and plugged in th...

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Re: Introduce and Express yourself!
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jhelou

jhelou
- Adobe Audience Manager
Welcome Unni!!! So happy to see you here.Sent from my Phone

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Re: Unused Signals Report
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jhelou

jhelou
- Adobe Audience Manager
Qualification for traits and segments happen in real time yes but reporting doesn’t show up until the day after. If you log into AAM now, you can only see traits reporting up to yesterday. If you see otherwise, please tell me. That would be awesome.The best way I find to test SSF is to create a trait and segment for testing that is based on some query parameter that identifies you only. For example, I setup a rule where it checks if the url (which can be captured in an evar or prop, depending on...

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Re: Unused Signals Report
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jhelou

jhelou
- Adobe Audience Manager
All reporting in AAM including unused signals are one day behind but the availability of these reports might not happen until noon EST or even later. It depends on the processing jobs.Sent from my Phone

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Re: Sessions for DMP practitioners in Adobe Summit
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jhelou

jhelou
- Adobe Audience Manager
So many good sessions. For the more advanced AAM users, check out my recommended 10 sessions: Adobe Summit 2018: Top Audience Manager sessions to attend

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Re: AAM implementation on single page applications
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jhelou

jhelou
- Adobe Audience Manager
Jakub,If you are using SSF then you shouldn’t see any demdex calls except for the iframe, partner ID Syncs and the initialization of the marketing cloud cookies and parameters. Those will only fire on the first page load.From there on, AAM data is forwarded by the analytics calls. As long as your Analytics is tagged to trigger on events within the SPA then those calls will be forwarded to AAM automatically. Did you check the response of the analytics call to see a response coming back from AAM? ...

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Re: Pushing AAM audiences to DCM for media targeting
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jhelou

jhelou
- Adobe Audience Manager
Amar,DCM is an ad server and as the name suggests, it hosts ad tags that are retrieved in real time when a buy/sell happens in display. In order to identify which audience qualifies for this ad, the audience targeting takes place on the DSP (Demand Side Platform) or SSP (Sell Side Platform) or Exchange network. Audiences from the DMP (Audience Manager in this case) need to be pushed to these platforms and not DCM. My recommendation is for you to understand from your client on what DSPs, SSPs or ...

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Re: Introducing Adobe Audience Manager Implementation / Installation Guide
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jhelou

jhelou
- Adobe Audience Manager
It is a way for you to buy and sell audiences. It can be 2nd or 3rd party audiences. You can use them for analysis, modeling or activation.Sent from my Phone

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Re: Audiences based on IP addresses
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jhelou

jhelou
- Adobe Audience Manager
Christopher - how long is your IP address list? The best way to do it is create traits based on h_ip which is the IP address that comes in the header. You have a limit of how many rules you can have in a trait so if your list of IPs are long, then you might need to break them into few traits. Also you should use the Bulk Uploader (BAAAM) to do this since it will be tedious via the console.Thanks,

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Re: Access to the log files
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jhelou

jhelou
- Adobe Audience Manager
Yes, you can either export segment and trait level data or Customer Data Feeds (CDF) which is the raw data collected by the Data Collection Servers. Either your consultant or Client Care will be able to enable this for you. You will need to provide a sftp or s3 bucket that they deliver this data to.

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Re: Splitting a segment with frequency cap
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jhelou

jhelou
- Adobe Audience Manager
It is either splitting a segment or creating a segment with a frequency cap. Splitting a segment while applying a frequency cap on only 50% of the segment doesn't make much sense to me. What's your goal and what do you plan to do with these segments?

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Re: AAM Cloud
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jhelou

jhelou
- Adobe Audience Manager
Rama - unfortunately AAM only offers a single environment but this doesn't mean you can't use it to test different setups. The way we handled this in the past is by creating traits specific to the environments that we are testing, this includes data sources for ID Synching and onboarding as well. You can use the url or any other indicator that will help you identify the environment that is sending that traffic. It is a bit tedious but possible to separate the traffic from each environment.Also a...

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Re: Audience Segments from AAM to Adobe Target, AMO and Adobe Campaign
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jhelou

jhelou
- Adobe Audience Manager
I am a little late to the game but I wrote a blog on segment sharing between Adobe Campaign and Adobe Audience Manager. It is 3 parts and is based on my Summit Session from 2017. It has good content that is very relevant to the question here:(Edited by Moderator to remove links).

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Re: Introduce and Express yourself!
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jhelou

jhelou
- Adobe Audience Manager
Hey Guys - My name is Jerry Helou. I worked for Adobe for 6 years. I was an MSA concentrating on Analytics, AAM and Target. I left Adobe back in June and I currently work for a company called. I see many familiar names on this forum so I am looking forward to collaborating with you on everything AAM (Edited by Moderator to remove link to non Adobe software)

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