To my knowledge, issues cannot have parent/child relationships at this time. It's a feature we have long been asking for - OR the ability to have items come through the queue as tasks so they can be organized this way. It would also save a ton of admin time in converting those requests. If you agr...

We use dashboards for some of the same reasons others have mentioned, but we also use it to help us manage activity in request queues. Being able to see new items in multiple queues all in one place is extremely helpful for our PMs. Barb Pilarski

You're correct,Terry. We use Converted Issue Originator Name in our custom view so the user can see who submitted the original request, but do wish that the Primary Contact name would stay with the request when converted. Barb Pilarski Pittsburgh Penguins

This would be super helpful! This dreamer's dream would also be able to select dates from a calendar. We work with an irregular schedule based on games would love to be able to set up deliveries based on those dates.

I agree with Susan!! Needing to enter something in the subject field often creates redundant information for us. If it could be optional like Description, Priority, etc., that would be great! Barb Pilarski Pittsburgh Penguins

Why do I have visions of users entering their own name on every request....? Barb Pilarski Pittsburgh Penguins

We convert all of our issues to tasks because of the need for predecessors and subtasks. I feel your pain, Ian, on needing to take the time to convert all of the issues you have but it's a necessary evil if you want the extra functionalities. I will take the opportunity to again ask WF to give us th...

I was originally excited for this but after really thinking about it, we would have the rename every single request that comes in. We have so many request categories, and get a lot of requests for each, and would not be able to tell them apart. We'd find ourselves in a situation similar to Brandon w...

Thanks Doug - I'll have to think about whether or not to use this method. The exported PDF was my main concern, though. Appreciate your help!

Hi all! Does anyone know of a way to change the font size for a report? We are using an automated report to create agendas for a weekly meeting and some folks are finding the font size hard to read.