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brian_au
brian_au
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  • A lot of this depends on how your implementation is setup, but it does appear you have orders getting through with no Adobe Analytics associated coupon code that are carrying a discount. You could build a segment around those conditions to drill down and investigate further on the specific cases if ...

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  • How is the Avg Discount Percentage calculated metric derived (formula behind it)?Best,Brian

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  • There may not be an issue here as the 'none' line items simply pulls in for the requested metrics the totals for the period. Although you have orders with the line item of 'none' that could indicate that a coupon code was not used at all (63% of orders did not use a coupon code). Again the high coun...

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  • What are the metrics within the report in question? Could you post a screenshot of the full report?Assuming the coupon code values only apply to completed orders which covers 1% of Unique Visitors on the site then there isn't an issue. Since the remainder 99% of unique visitors had no interaction wi...

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  • It appears you have run out of space within the reportlet pane in the dashboard view. I would recommend adjusting the dimensions of the reportlet vertically or breaking up the reportlets across multiple pages depending on how you need the information displayed in sequence.Best,Brian

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  • Hi,You could apply a tracking code segment filter and then run it against the referrer report in R&A. Note this would apply to all visits for which the visitor was bound to that tracking code.Also are you familiar with the new Analysis Workspace feature in R&A which allows for Ad-Hoc Analysis level ...

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  • Hi,Brent Dykes has a great blog explanation post on first and last touch. However the critical point is both first touch and last touch visits increment over time with subsequent return visits (within the expiration window). So first touch channels visits are likely to be higher in the case of multi...

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  • Are you referring to the Mobile 4.0 SDKs? Reference information on Track App Actions is below:http://blogs.adobe.com/digitalmarketing/digital-marketing/context-data-adobe-mobile-analytics-change-good/https://marketing.adobe.com/resources/help/en_US/mobile/ios/actions.htmlActions are the events that ...

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  • https://helpx.adobe.com/marketing-cloud/contact-support.htmlNorth America - toll free 1-800-497-0335

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  • Hi Tim,You need to be a designated and supported user to contact Adobe Customer Care. You will need to reach out to the responsible parties at your organization that manage Adobe Analytics to resolve this matter.Best,Brian

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