Hello Clarence,Here are the steps to follow in an ideal case :1>. Create an external account of type Amazon S3 in ACS using the correct key and server address :2>. In a workflow use a file transfer activity to use this external account and get the files .3>. Follow up the workflow with a load file o...

Hello Becky,No the opt-out clicks are not counted when reporting distinct clicks. Only the type == Email click is considered when calculating distinct clicks.Opt-outs are calculated and reported separately.Regards,Adhiyan

hi Rishabh,The fact that one push in the delivery was sent , it means the problem could be with the push payload and it may not return a correct value for some recipients.The best way to check this is to try and preview the push messages once for the sent recipient and once for the failed recipient ...

Hi Raul,You can explore the folder Campaign workflows under Administration>Production>Objects created  automaticallyIt lists all workflows which are part of a campaign.Regards,Adhiyan

Hello ,There is one schema in your system which does not have the correct definition or missing values in the <srcSchema tag.Check for schemas by last modified and see which schemas were created just before you started to have the issue. Then check which schema does not have a correct definition of ...

Hello Raul,This is a limitation of the API when you use the querydef function.The workaround is to use an attribute like noLineCount="1" or lineCount="<max_records>" inside the JS to overcome the limitation .Else, you the OOB update data activity which does not have any such limitation as Vipul sugg...

Hello Sai,The other parameters that you want to pass , do you plan to do it via URL or via API calls that gets sent from Campaign.If it's via the URL then , enriching the formula in the external account is the only option.If you want to pass on parameters other than the URL , You need to customize t...

Hello Raul,Yes there is.Create a view folder for the workflows. Then just right click on the view showing all the workflows and click on export.Follow the prompts and save a file format as csv, txt or XML.Then you can slice and dice the data.Regards,Adhiyan

Hi Guillermo,Here is the document on creating a control type typology rule :Analysis and arbitration rules Regards,Adhiyan

Hello Sidheswar,As of now there is no such feature available in ACS or ACC.If you think this is a critical need , please contact support to request a new feature in the future to be added in the product.Regards,Adhiyan