Hi Rajesh, In ACS you have an option to delete the source files after
transfer from the directory.As Sukriti rightly confirmed , the retention
is for DB tables . For the application server upload directory , you can
choose to remove the files after transfer using the option in a workflow
activity :
Hello Prasanna, What Milan has said is correct. Most of the times this
issue happens when there is a connection issue with the tracking
server.So you can check the audit tab of the delivery to see where the
failure happens and alternately turn off tracking for this delivery and
see if it succeeds. Regards,Adhiyan
Hello Abhilash, I think the option does not show the correct build is
because the postupgrade process ran into an error.The postupgrade does
the schema updates one by one and it's gets stopped at xtk:workflow and
hence is not able to complete as the xtk:option table is not updated.
You should resolve the error related to xtk:workflow where it's
complaining about a missing modified by ID . If you look into the
workflow table and find out the foreign key for modified-id , and filter
out the result...
Hi Rohan, My question is why are you using the broadLogMsg table to map
it with recipient ?By default and by design , the broadLogRcp is linked
N:1 with recipients and should be used as source of truth to determine
failures , reason of failure and to see if a delivery to a recipient was
successful. BroadLogMsg is used as a reference to map a failure and
error message in the broadLogRcp table. Regards,Adhiyan
Hello , I think the easiest way to do this is by extracting the delivery
logs and then grouping them in terms of date to get a date wise
distribution for the volume.Then take the average or max as you
want.This can be done via a query or simply in the UI by filtering on
the schemas.Regards,Adhiyan
Hi Rahul, In addition to checking the admin rights, you can also check
the web logs that gets generated while you try to create the schema. But
it does seem you are lacking the rights either admin or access to a
folder for data schemas. Regards,Adhiyan
Hello , I think you have added the new attributes in the form but not in
the xpathsToLoad= section at the top of the form . This property ensures
that the values you are saving are loaded in the delivery form everytime
you open it. Although the value is saved in the schema , it needs to
have the xpath in xpathsToLoad to show in the form. Regards,Adhiyan
HI Rohan, If you are using a workflow then before the update , use a
Fork activity to split the incoming activity into multiple branches and
load them in separate tables.Regards,Adhiyan
Hi Neelam, There cannot be one specific answer to this and will depend
on what are driving the exclusions. For example in the same delivery
where you see the report , you can do to the audit tab and find out the
exact breakdown of the exclusions. 304 Blacklisted address () - Means
users have opted out3,586 Address in quarantine () - Means delivery has
failed to these emails14,184 Double () - duplicate email address in
targeting2,820 Control group () - targeted control population to be
excluded. ...
Hello Emil, You should use the defOnDuplicate="true" or "false" in the
schema which holds the entity .The defOnDuplicate function if set to
true , uses the default value of the schema instead of the stored value
in the record being duplicated. Examples can be found in the
nms:delivery OOB schema like :
Regards,Adhiyan
Hi Charella, I assume that I am replying late and the delivery you were
concerned about has already finished. You had not described as what
stage it is pending and what is the status of the delivery when you
observed this. 1>. If the delivery status is personalization in progress
, preparation in progress etc. then the problem is likely with a busy
database.2>. If you have already gone past the phase and have started
the delivery and the status is in start pending phase , there could like
be an ...
Hello Filipe,This can be explained by opens generated from the google
image proxy server whereby the open is sent to campaign with the device
and platform as proxy instead of the actual platform. device:
"proxy"#012platform: "Proxy"#012browser: "Google Image
Proxy"#012trackingUrlLabel: "Open"#012 The example above is an actual
log from the dynamic reporting system which shows the data sent from the
device to ACS. This can explain the high no. of proxy devices you see in
the open report. Regards,...
Hi Dipendu, Sorry for the late reply. For recurring deliveries you can
use the foreign key link : recurringDelivery-id from nms:deliveryThis
will stay constant for all deliveries created from a parent recurring
delivery
Hello Shans, Adobe Campaign standard uses a Generic connector which
means if you supply the expected SMPP parameters in the external account
used for SMS , it would still work. There are no separate connector for
AWS SNS though so it will have to be setup as a bulk routing account
with channel = sms regards,Adhiyan
Hello , Please raise a ticket to the support portal using the instance
URL.This seems to be a known issue in some ACS instances where the
pipeline topics are mis-configured in the server configuration or
missing the real-time topic for pipeline. Generally if you select
subscription in the nav tree of charles you would get a 500 error code.
Regards,Adhiyan
Hello Liam, The log log MTA-740014 '' sentindicate that
the message has been sent successfully assuming this is the email you
sent the email to.Now there are in broad 2 reasons for an email not
reaching the user. 1. Landing in spam / junk folder - have you ruled
this out that the email is not in spam2. Can be blocked by ISP/ Mail
provider / Spam filters - If this is an internal org domain try with a
public domain like gmail.com or hotmail.com and if you get the email on
them , check with IT to s...
Hi , You need to explicitly add the category for the deliveries synced
from AEM. You can detect the URLs from the content editor in the
delivery and then change the category from there. Regards,Adhiyan
Hi Felix, The message-ID is assigned by the campaign MTA while sending
the message as an SMTP email header and is unique for each recipient. It
is generated based on an algorithm which is present in the server side
code. This is generated in runtime by MTA and does not persist in the
database to be retrieved later or viewed.The message ID is a global
standard for mailing systems and is documented here
:https://en.wikipedia.org/wiki/Message-ID Regards,Adhiyan
Hi Pradyumn, Did you try enrichment in this scenario. It should be
possible to add the table B as a link and extract the columns.You should
query the records of table A , then add a enrichment activity and add
the data as a link for table B. In the enrichment , select add data and
then select A link : In the next step , choose the table B and it would
extract the columns from that table. Regards,Adhiyan
Hi Jordi, By default the web analytics connector appends two additional
parameters in a tracked url in the emails from campaign. This are bid
(broadLogId) and cid (Delivery internal name ) . For a marketing
database this bid parameter can be tied back to a recipient for
re-marketing purpose but in transactional messaging since the execution
servers does not have a recipient database , there is no re-marketing
possible with the web analytics data.I think this the incompatibility
which is mentione...
Hello , Does this actually prevent the web from being started . It looks
like the Web starts and then throws an error about another dependent
module . Also while searching online I found there are multiple
references of this error and they are all related to cent OS.For example
- https://github.com/curl/curl/issues/3993 Could you also check with the
server admins about this error , they might be able to help you
Regards,Adhiyan
Hi Priyanka, CountDistinct as a function should work , probably the
syntax for picking up broadLog-id is wrong.If the target schema is
linked to the broadLogRcp schema the syntax would be
[targer/@broadlog-id] . regards,adhiyan
Hi Klaster, Are you using mid-sourcing to send deliveries. If yes ,
there should be an option called NmsMidSourcing_LogsBatchSizewhich can
be changed to manage size of batch per SOAP call. Regards,Adhiyan
Hi Salvatore,If the error message is meaningful , then I think manually
adding the generic offer space folder as a sub-folder of the
administration folder will help resolve the problem.Navigate to /
Environment -recipient - Germany / Administration and right click and go
to properties. Then go to sub-folders.See if this Generic Offer Spaces
folder is present here.If not please add it or if present just delete
and add it again.Regards,Adhiyan
Hello Salvatore,As wodnicki pointed out , the most common reason for
this is a missing schema in the offer environment.In order to fix it ,
please check if the offer Design environment has a targeting dimension
populated.You need to navigate to the Environment -recipient folder
under the folder Offers - Design and then change the tab to environment
from offers (which is the default view ) then check if the targeting
dimension and call data schema are populated.Please find the screenshot
for refe...
Hi Andy,I think creating a dedicated typology for this list based email
delivery would work for you.In that typology , we can create a typology
rule based on delivery logs for a delivery / campaign and see if a email
was sent the day before and filter them out from the next days's
email.Regards,Adhiyan
Hi David,If you have a hybrid setup (on-prem MKT and Hosted Mid ) then
yes. The file entry needs to be deleted from the Mid server in this
case.Do raise a support ticket referring to this forum in this case for
us to action this.Also , since this is a Regression bug in this build
the long term solution is to upgrade the build to avoid future
recurrences.Regards,Adhiyan
